Proven Performance LLC 1242 Newmark Avenue, Coos Bay, OR 97420

"I am a disabled veteran, and my truck was vandalized during the Veteran Stand Down Event, so I had it towed here. They found the cut wire going to my starter but missed several other problems. When I called them about the other problems that I had found, they said I should take it to another shop. I don't know if they could have caught the problem, but I was going over a pass a few weeks later, and the engine seized on my truck. In response to proven performance's comments. You noted the bad tire and that was why you didn't drive it. You didn't catch any of these other problems. I found the alternator unplugged, and the coil plug disconnected and sat loosely on the connection when the battery died later that day. Even the distributor was loose and moving. That is when I called and you told me to take it somewhere else."

"While traveling through the area I had an issue with my diesel truck. A local general auto repair shop recommended Proven Performance to me. The guys at Proven Performance got me in and were able to diagnose the issue the next day. The local dealer and another shop were not so helpful. Although it took over an hour to get to the diagnosis because of the location of the failure they didn’t charge me for the effort. They recommended some things to help me get back home with the issue. The issue is something that may be covered by the factory warranty. Thanks to the Proven Performance team for helping a stranded traveler out with a challenging issue!"

"Brian gave me a great waterpump quote over for phone for my F250HD, I let him know I wasn't completely sure that was the problem, we gave me a quote for the pump replacement anyway and scheduled an appointment, he said they would be sure to identify the problem before starting the job (was not charged extra for the diagnostic). It was the problem and they had it back to me the same day and almost a 100.00 under the original quote... Very Professional, Very Honest, and Great Work - Thank you! We needed a Great Mechanic Shop in the area (as we are new in town), we found a great one... HIGHLY RECOMMEND"

"Randall was able to get my car in and fixed right away. Even after ordering the parts it needed he had it back to me the very next day. Him and his staff were very kind and professional. 100% recommend! Thank you all so much!"

"Absolutely fantastic customer service and very thorough. They actually listened to me and communicated with me the whole time. I went to 3 other places for the same problem with no improvement and 2 of those 3 shops were either very short with me or very rude. I Finally found this place and they did a great job on the bus and were super patient and accomodating with my needs. Got a little bit out of town and had a separate issue occur than what they were working on. I called them and they told me to come right back and got to working on it right away."