SERVPRO of Clatsop, Columbia Counties 500 Jetty Street, Warrenton, OR 97121

"These guys saved our a$$ when we were on vacation overseas and had a house flood. They took an emergency call on Sunday and had a team out very quickly. From demolition and drying, through working with insurance adjuster to planning and making the restoration, it was one stop shopping. Communication was great and the quality of the work was top notch. This team is great!"

"Very fun and kind people to listen to our frustrations with the rat problem. They said they would make sure the smell and all was clean up. Also, was fun visiting with Kalie."

"Communications from the office and most technicians was lacking or missing. The timeline for service extended beyond a reasonable timeline - more than two months. Office gives cryptic responses to questions about the invoice details AFTER having requested DETAILS two times. ServePro denies excuses on why it won't complete the job, but say it is not in THEIR best interest because of costs to send staff to the coast for work. They NEVER provided ANY estimate of time, cost, material, or timeline prior to the work. The ONLY work that appeared to be professional was a third-party contractor that performed asbestos remediation. That remediation took 4 hours AFTER having to reschedule the date since communications were lacking previously. ServePro provided three general contractors to complete the work but that was all. I would NOT recommend contacting ServePro for ANY reason. Look for a business that will give you estimates, will communicate with you before work is done, and will answer questions with the billing .... or anything else. Some of the technicians appeared to be competent, but were restricted on what they could do and when based on the lack of coordination from the office staff. Stay away from ServePro, they did not satisfy any part of the remediation attempts to my satisfaction."

"Servpro was very quick to respond when our basement and laundry room flooded. Casey and his staff were prompt and very careful with all of our belongings. They found the leak in the plumbing and had us repaired right away."

"They're really helpful. Always reliable, never ever experience communication delays. If I ever have a problem like this in the future I probably call them for sure. The whole team, the office, the techs, upper guys were super super helpful. I have a pleasure talking to Tori and took me through this process and she was real helpful with everything I needed. Also Jayson it's been helping me out the last steps on my service. I will definitely recommend using this particular service team. 5 star for sure."