Michaels,

32061 Pacific Highway South, Federal Way, WA 98003

"Great prices on their items, have great discounts on things. A lot to choose from for your crafty minds. They just started using self checkout so there is no more cashier's. By doing self checkout it makes it better for employees to help you with your questions."

"The self checkout is a mess. No employee was there to help the customers who couldn't figure out the self checkout, so someone hit the button to call someone. My entire purchase was planned around using cash but the employee led me through using my rewards voucher and coupons on the self checkout before telling me that if I wanted to pay cash, she'd have to ring me up on the regular register. Once you use a voucher, it's removed from your account entirely; there was no way I could use it again at the regular register, so I had to bite a cost I wasn't expecting or planning for. Left in a worse mood than I came in with, unfortunately. Based on other reviews, it seems clear that the self checkout system here isn't working. Hopefully they're either gone or something is adjusted by the next time I visit this location."

"Good selection and decent prices. Not liking the kiosks self check out. They still had 2 people there to help people with the self checkout. Might have been faster just having them run a regular register. They were helpful and nice though."

"Alot of shelves are empty, suppose it's from the holidays or perhaps the flip from the holidays. Did not like the fact that there were no bathrooms for shopers. I drove 40 minutes to this location to shop. They could at least t have bathrooms for paying shoppers."