Navy Federal Credit Union
About the Business
Navy Federal Credit Union, located at 6030 Main Street Southwest in Lakewood, Washington, is a full-service financial institution offering a range of services including banking, ATM access, and investment options. In just 10 minutes, you can start investing with Digital Investor's automated or self-directed tools, or receive personalized guidance from financial advisors to create an investing strategy tailored to your needs. The institution also provides assistance programs for entrepreneurs, business credit card options, and exclusive discounts for military members. With a focus on serving the military and their families, Navy Federal Credit Union has grown from 7 members in 1933 to over 13 million members today. Contact 24/7 Member Services at 1-888-842-6328 for assistance, and rest assured that all member business is conducted in English. Terms and conditions apply to gift cards, and Navy Federal Credit Union does not endorse any external third-party sites.
Photos
Location & Phone number
6030 Main St SW F, Lakewood, WA 98499, United States
Hours open
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
9:00 AM - 2:00 PM
Sunday:
Closed
Reviews
"I was just in the branch and received the worst customer service ever. I turned in some paperwork almost a month ago to get approved and now they said it wasn't there and that I couldn't use my POA for my brother in laws account and then they couldn't tell me why."
"Today I had a superior customer service experience at Navy Federal credit Union thanks to Miss Arlene, personal banking officer. She knows her stuff inside out, and was able to tell us the best rates on the certificates of deposit. Additionally, this credit union has a very large and spacious lobby. The folks are very friendly, and the lines move fast. Privacy is of their at most concerned. They have instituted checks and balances to make sure that hackers cannot get into your personal banking. I love them."
"This bank is my daughter's bank, she took me in for a notary and the bank sent us out without even seeing us. People standing around talking and not even tending to customers. Just getting paid for doing nothing. I had to go to my bank for professionalism and the proper help. I promised my daughter that this should not happen like this. I have seen Navy Federal Credit Unions getting with much better customer service interactions."
"I went into the actual building today to replace a debit card due to a tragic Costco incident. It was 20 minutes before closing, but everyone was friendly, directed me quickly to the right queue, and I was in and out so quickly I almost didn't believe I'd been given a real card. I had. Proven by my immediate spending spree at the grocery store. TLDR; microwave popcorn takes longer than getting things done at this location."
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