BECU credit union
4755 Fauntleroy Way Southwest, Seattle, Washington, United States
About the BECU credit union
BECU Credit Union is a finance institution located at 4755 Fauntleroy Way Southwest in Seattle, Washington. At this location, customers can open accounts, apply for loans, access ATMs, and more. Please note that this location is tellerless, so appointments with a BECU representative should be made ahead of time. The institution is open Monday to Friday from 9 a.m. to 6 p.m. and on Saturdays from 9 a.m. to 1 p.m. BECU Consultants are available to assist with personal and business banking needs, loan origination, mortgages, and financial health inquiries. Free parking is available in the garage under the building, accessible from Fauntleroy Way, with exits leading to elevators and stairs for easy access.
Photos of BECU credit union
4755 Fauntleroy Wy SW Suite 180, Seattle, WA 98116, United States
Opening hours of BECU credit union
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 13:00
Sunday:
Day off
Reviews of BECU credit union
"Walking into the credit union, you’re immediately struck by the friendly atmosphere, and the front desk really deserves a shoutout. They don’t just handle transactions; they make each interaction feel personal and reassuring. It’s clear they’re not just working through the numbers, they’re there to make your financial experience smooth and pleasant. Big thanks to the team for always being so welcoming and helpful!"
"I like to thank BECU and Casandra for helping me with what I needed. Very polite and will recommend my friends and family to BECU."
"Where the worst rudest branches I've ever been to. It seems like a normal thing with this company. I don't understand how they can be in a customer service please if one of them followed ethics of their own company. I will be switching out as soon as possible"
"Went in for a wire transfer and was met by the atrocious and dismissive customer service. The agent put her opinions above process and rolled her eyes at me. I spoke to another agent who went thru the same drill I'm used to over the past 18 yrs I've been using BECU to wire money. I'd rather bank in the phone going forward."
"In an effort to simply do a friend who is a BECU member a favor, I went in to this branch to deposit a business check written out to them. After checking-in and waiting for all of 20 seconds, I was greeted by an employee. After letting them know my only business there was to deposit the check into my friend's account, they informed me that isn't possible but that they could mail it to another facility and they could take care of it. Okay, that makes little sense technically and pragmatically to both do that and tell me about it... just take care of the deposit, no one cares how it happens really. Assuming I don't really need to do much else at this point, I follow them to a little counter near the entrance/exit and we pause for a moment as the employee fills out what I assumed was a deposit slip. "Is this their account number?" they ask me, pointing to the bottom of the check. Shocked and a little confused, I let them know that, no, that's the account number of the check writer, the business. How does this employee not know this fact about checks? "Do you have their account number?" they then ask. No, and why would I need that, I think to myself, you've got it under her name. "We can't access anyone's account info unless they're here in person." I'm sorry what? I'm simply trying to deposit a business check into their account. Does BECU even want their member's money? I took the check and left... what just happened? Are all credit unions like this? You used to be able to walk into a bank and deposit a check written out to one of that bank's customers/members. Why in the world would that ever be an issue?"
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