Navy Federal Credit Union
3407 South 23rd Street, Tacoma, Washington 98405
About the Navy Federal Credit Union
Navy Federal Credit Union, located at 3407 South 23rd Street in Tacoma, Washington, is a full-service financial institution offering a range of services including ATM access, banking, and financial assistance. In just 10 minutes, you can start investing with Digital Investor's automated tools or get personalized guidance from our financial advisors. Our tried and true investment strategies can help you navigate challenges and become a confident investor.
We offer business credit card options tailored to your company's needs, as well as assistance programs for entrepreneurs. Our military exclusives provide low rates, special offers, and discounts for those who have served. With over 13 million members since 1933, Navy Federal Credit Union remains committed to serving the military and their families as the most preferred and trusted financial institution.
Contact our 24/7 Member Services at 1-888-842-6328 or visit our website for more information on our services and exclusive offers. Please note that Navy Federal conducts all member business in English, but we will strive to assist members with limited English proficiency. Terms and conditions apply to all services and products offered by Navy Federal Credit Union.
Photos of Navy Federal Credit Union
3407 S 23rd St, Tacoma, WA 98405, United States
Opening hours of Navy Federal Credit Union
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 17:30
Friday:
09:00 - 17:30
Saturday:
09:00 - 14:00
Sunday:
Closed
Reviews of Navy Federal Credit Union
"Some of these tellers need better training. They're just incapable of handling work around without someone else's input or assistance. If a department is closed at all, then you're just out of luck."
"Great staff who were super helpful, got me a new card minutes after we shut off my old one. Just the best service."
"Staff unhelpful and never able to make appointments on weekends looking for better financial establishment"
"Extremely disappointed in the scare tactics used by uninformed employees, to keep money here. The employees here give financial advice on products that they know nothing about, which are backed by the Washington state garuntee association up too 500,000 whereas the FDIC is only backed up to 250,000. They said my mother could “lose money” with her FIA which was simply a false statement. Its no wonder banks are failing, especially if they’re willing to lie to long term clients just to hold onto such a small amount."
"Recently while on vacation I had a merchant show me that my card would not process, the reader just kept spinning. Upon returning to my hotel I received a text a that $1079 was charged at a restaurant to my account. I immediately contacted the fraud department because I had not been to a restaurant. At that time they verified that I had my card in my possession and did not make the charges- which I confirmed with them. Two hours later the SAME merchant then ran a charge for $553, luckily I had already contacted the bank. It is now 30 days later, the fraud department is still stating that I am liable for the $1079 charge because it was a chip based transaction. The second charge for $553 that they declined was also a chip based transaction... So how could that be when I had the card with me, was not at a restaurant, and who would be stupid enough (not me) to go to the same merchant knowing that they just reported their card comprised and cancelled it. In the ten years I have been with Navy Federal I have never had an issue and always had great customer service. I have never had fraud on my account and had to deal with the fraud department so this has been a very disappointing event and an expensive one."
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