BECU credit union

"My friend and I were assaulted INSIDE by some crazy lady who tried to snatch our card out of the ATM because she accused us of “cutting in line” after we have already put the card in the ATM and have been waiting. She physically tried to fight me after I swiped her arm away the SECOND time she reached and pushed us over to cancel our transaction and pull the card out of the ATM. Not only did she do that but she decided to hit my friends cat that was IN A CAT BACKPACK for absolutely no reason at all. The bank employees then tell me and my friend along with the crazy lady that we all had to leave when we were minding our own business. There was a way she could have handled that but instead she decides to reach over to grab someone else’s card and start yelling and calling us the B word and assaults us and hits me in the chest. It’s pretty sad that the bank employees did nothing besides tell us we need to leave for simply defending ourselves. We will be pressing charges on that lady and we will be requesting the footage from the bank. As far as the bank employees.. shame on you for actually pushing good customers out who were ASSAULTED for something that could have been handled more professionally."

"BECU sigh up is quick and easy. The pamphlets provided are very helpful. The location is handicap accessible by a ramp to the left (looking at the entrance). If you have concerns of the distance from parking to the handicap accessible side it is normal for people to park next to the curb as they go in. The lobby is simple and clean and all representatives are well dressed and groomed. The ATM machine here are top kotch and you can deposit cash into your account."

"Today I worked with Christian R. at the location on 6th Ave and it was the worst experience I’ve ever had at any BECU in the state. I have had an account with becu for about 30 years so my saying that, is significant. I repeatedly asked him not to do different things with my documents and he did it anyway, completely disregarding what I was saying as the consumer, when it’s literally my money. He gave me inaccurate information about my accounts and encouraged me to use cash app or Zelle instead of the bank I was sitting in. He was incredibly incompetent and I actually ended up leaving to go to a different branch as the experience with him was both violating and total waste of time. Employees like him will make you consider taking your money to a different credit union, as I have today. For this reason, I wouldn’t recommend this branch."

"Stan was absolutely wonderful with helping me with the 4 different tasks I came in with. He did it all with a helpful, happy attitude and made everything very clear answering all of my questions. He was lovely! Even gave me a great smoothie order from next door to celebrate getting all my accounts in order! Overall quick, easy, and wonderful experience."

"I'm a new member, but love it already. Shout out to Kayla, Alex, and Linda for helping me with financing my car. Kayla and Alex even stayed late to help me work out the details. BECU has an awesome team at this location!"