Helzberg Diamonds

"This store is amazing the employees there are so knowledgeable and helpful ask for Melinda or Josh they will get you going and leaving with a smile"

"I had an incredibly disappointing experience with Helzberg Diamond store. The quality of the ring I purchased was extremely unsatisfactory, and to make matters worse, their customer service was abysmal. Despite the fact that the ring was clearly not up to par, they refused to issue a refund simply because it fell outside their 30-day return policy. This kind of treatment is unacceptable, and I would strongly advise against shopping at Helzberg Diamond store. It's a shame when a company values its policies more than its customers' satisfaction. (Unmistakably the ring on the left in last photo)"

"I had an extremely disappointing experience at Helzberg Diamonds in Southcenter Mall and I cannot recommend their products or service at all. The quality of the ring I purchased was shockingly poor. It was evident that corners were cut in the manufacturing process, as the ring I received looked nothing like expected and seemed to lack the attention to detail that one would expect from a reputable jeweler. The stone appeared to be poorly set, and the overall craftsmanship was subpar. Furthermore, the level of service I encountered was awful. The staff seemed disinterested and unwilling to cooperate when wanting a refund. It was a clear indication that customer satisfaction is not a priority for them. In conclusion, I regret my decision to shop at Helzberg Diamonds. The low-quality products and poor service make it impossible for me to recommend this jeweler to anyone seeking a positive shopping experience. Save your money and your time by looking elsewhere for your jewelry needs."

"My experience was amazing, I went to a lot of jewelry stores in the area and had almost given up on a gift. I walked into this location in south center mall and was automatically greeted with a smile from Patrick Richardson the sales person. His service was amazing and I felt glad to spend my money with him. More company’s need them a Patrick on the sales floor. This company is lucky to have him, I’m definitely going back to this location to spend more with him."

"Excellent customer service. I want to thank Ghada and Karen for making the ring search so easy. Specially Ghada since helped us choose when we didn't had an idea of what style would match our personality. We were having a hard time since other jewelries were just trying to make us buy any ring without any meaning. We are happy with our purchase. THANKS"