John Erwin Remodeling

"Had a fantastic experience with Greg, John and the rest of the team. From bid to completion they were nothing short of professional and helpful"

"I hired JER to do some simple things on a project this past winter and the work was very poor quality, and much has had to be redone since. Besides the very poor work there was a lot of carelessness that resulted in wasted materials, incorrect orders for items, and a lack of awareness for the security of my home. I am very disappointed with this experience, I have tried to offer JER several opportunities to take responsibility for costly mistakes and they deny any wrong doing, and at times have been argumentative and defensive. It was a very costly job that that left much to be fixed and completed. I would not recommend this company."

"We had a fantastic experience with John Erwin Remodeling - from the initial bid through the final punch list. They completely remodeled the kitchen in our 1972 home and made it look amazing. The process to pick out materials was easy and smooth. We love the vendors they use. The demolition was quick and clean. Carpenters, installers, project manager, owner, admin - all were friendly and communicative. It was a long project but it went more quickly than originally planned. There were a few small kinks but that's expected in a long project and the JER staff professionally worked through those kinks. We are incredibly happy with our new kitchen and would hire JER again!"

"Regret hiring this outfit in June 2021 for a full interior remodel. Even though they had us meet with all of their vendors to pick out finishes as homework to get accurate estimates for pricing the contract, we ended up ending the project before completion due to their billing practices. The contract stated that we would pay regular progress billings against the estimated percentage of completion of the project and materials, which we did every 2 weeks. We were given a "reconciliation" invoice in August for $9573, which was explained as costs above what they had estimated. We paid, but asked to be made aware of significant overages BEFORE they were going to occur in the future. They assured us that this one was large because of the unexpected things discovered during demolition. The second overage reconciliation came in a month later for $2157. The third billed overage was 2 months later for $6,187. Again we shared that this was a surprise and too much. Things went fine for the next 3 months, albeit with me onsite correcting issues along the way, but ultimately, their work was satisfactory. In late January 2022, JER surprised us with another reconciliation bill for $59,060!! We stopped work on the project, had them finish a couple of things that were in the middle of completion, and tried to figure out what we would need to do to finish the project. In the meantime, John Erwin and Greg Amendala, the two principals of the business, were demanding to be paid an additional $129K, which we were bullied into paying!! In total, we ended up considerably over budget with an incomplete remodel. There is no comprehensible way to understand their billing. I have since read multiple reviews from other JER customers that have complained of shady billing practices, and massive cost overruns. I would avoid doing business with this company. They have managed to stay in business a long time, and done this to countless people. They have perfected their tactics of overcharging. BEWARE! I filed a complaint with the WA Attorney General, and urge other aggrieved parties with contract/billing complaints to do the same."

"Our experience with JER Remodeling was exemplary! The demolition and construction team was professional, prompt, organized and tidy. They worked hard to keep us informed of progress and involved us in all decisions. We are thrilled with the two remodeled bathrooms in our home and would highly recommend this company to others. Thank you JER."