U.S. Bank Branch

"Bait and lie! Don't trust this bank. I opened a no fee account for the bonus offer, I deposited $25k, I confirmed 4 times that I only had to wait 60 days to get the $800 bonus. 1 of the times with the manager she said it all set. At 60 days, they said I did not qualify. They are crooks! They add on fees to no fee accounts etc. I closed my accounts!"

"I received a counterfeit $50 bill from this bank and they did absolutely nothing to help me or investigate so it won’t happen to other customers. The teller who cashed my check went to the back and hid until I left the bank. The bill made it through their counter machine, make sure you check EVERY bill before leaving this terrible business. Be cautious the owner has an attitude problem and is not professional either."

"Banking here for 4 years now and their patience, kindness, knowledge, etc is amazing. Rarely a wait and always helpful. Thank you."

"I called the 800 number to initiate a name change and there was too much of a delay for my needs. The last person I called put me in touch with the local branch for a last minute appointment and got me in the same day. Excellent customer service! I was able to complete my name change request just in time. Very knowledgeable bankers, intuitive to the customers needs. This is why I've been a customer for 15+ years."