OnPoint Community Credit Union 1754 Northwest Civic Drive, Gresham, OR 97030

"I have been a member for 11 years and use the Gresham branch on Civic. All of my experiences have been great! Personal and business accounts, loans, etc. All made so easy. The teller lines can be long however, they are very customer service oriented such as noticing if there is a better account bundle for you and if so, able to convert right then."

"I have a shared banking account with an out-of-state credit Union. I have always used Onpoint to get cash out of my out of state account, normally that has been an amazing experience. Until today, I recently closed my business and had rolled coins and misc change of just over a $180 that I wanted to deposit. The customer service staff at the desk, told me that even though they did offer shared banking with my credit union, I would have to pay a 15% fee or open a checking account with them to do it. Why In the hell would I open an account, when I live out of state? WTH So.... in order for me to use your coin counter and deposit MY money. I have to pay them but yet OnPoint is making interest of of my money. Long story short four of my clients have closed their accounts with Onpoint, not to mention my son just had a similar experience with them. Kudos to the branch manager who was just sitting in the office chatting with other staff members. Great customer service ,NOT!"

"I love OnPoint because they have always had my back when it comes to transaction disputes, and they also helped me start my own transportation business. I sincerely appreciate the exemplary customer service at this branch. Thank you for everything!"

"As I sit a ponder 7 years ago and my wife dying and having to basically start over from scratch to doing 26 thousand trips for rideshare I can't fathom how I went backwards I paid for a Tesla model s , a 2018 camry hybrid and a 2017 audi a4 all within 3 years but u know what these jokers said they denied me a auto loan of 25k because my debt to income even though I've never missed a payment on anything lol this world is a joke. I mean who in their right mind would deny someone who paid for 3 cars in 3 years I know I'm in the twighlight zone and nothing I can do but think about all the blown opportunities and as I drown watch more opportunities go by as my light deems. HAPPY I SURE HOPE SO YOU GAVE ME THE URGE TO RISE AGAIN AND I MUST THANK YOU FOR THAT"

"Can not pay per them the over draft money I owe because as a bank they can't accept money from a card. I talked to a kid and supervisor and was called "dude and bro" and no resolve. I sold a house had money in and account as overpayment for the loan. Accidentally overdrew and keep getting you owe us this much in the mail and I can't pay. If I wanst forced into this bank I would never use them and now I can't even pay to leave them. The only bank I have haver pleaded with to take my money and they cant? Per your response: how can a bank not take a payment over the phone? I am willing to pay your 15 dollar fee and then some. I want to leave you as a bank. I still am not sure how to put money in the account."