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OnPoint Community Credit Union
5262 North Lombard Street, Portland, Oregon, United States
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About the OnPoint Community Credit Union
OnPoint Community Credit Union is a financial institution located at 5262 North Lombard Street in Portland, Oregon, United States. They offer a wide range of services including ATM, banking, and finance. The Business Bundle Rewards program provides discounts and bonuses for businesses with qualifying accounts. They also have a nomination program for teachers to win a year of mortgage or rent payments. Their North Portland branch in the Portsmouth neighborhood expands financial services in the area. They offer pre-approval for home loans and personalized assistance throughout the borrowing process. The staff are experienced and dedicated to helping clients achieve their financial goals. The institution emphasizes building relationships and giving back to the community. They offer commercial lending and a variety of financial products in Oregon and SW Washington. OnPoint is affiliated with Raymond James Financial Services, Inc. and is committed to providing top-notch service to their members.
Photos of OnPoint Community Credit Union
5262 N Lombard St, Portland, OR 97203, United States
Opening hours of OnPoint Community Credit Union
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 17:30
Friday:
09:00 - 18:00
Saturday:
09:00 - 13:00
Sunday:
Day off
Reviews of OnPoint Community Credit Union
"Rachel is the best! She helped me so much with financial planning. She was kind, attentive, and listened to all of my questions, helping me make the best decisions regarding loans and credit. I felt from the very beginning that she had my best interest at hard. Highly recommend banking with onpoint and working with Rachel at this branch!"
"Anyone complaining about this bank is nuts! It is an absolute asset to the neighborhood. It is a small credit union and isn't going to have the same hours as a Bank of America, but friends, IT IS NOT a B of A!!! How great is that? Chris Golec is the best! He is a member relation officer and has helped me with everything!!! I get personal emails, we sit and chat, he is wonderful!!! I have set up everything here. Moving out of state to PDX, it took me six years to get my act together. HELOC, credit cards, high yielding savings acct, regular checking and savings... All of it is finally ready to go!! Thank you OnPoint and specifically Chris!"
"Francisco helped me set up a new checking and savings account at this branch. He was very nice and thorough. He even walked me through setting up my online banking so I wouldn’t have trouble. Highly recommend this branch and this credit union. Most pleasant experience I’ve ever had at a bank."
"This isnt my first credit union, but its my first in the area. Been with onpoint about 3 years now. Partner and I have a account to pay the mortgage and general expenses here as well. I’ve been wanting to for us to build the kind of relationship that credit unions are known for. Long term plans include adu and addition to the house. So figured we would start with a smaller auto loan we could both afford and pay it off quick to get the payment history. We make six figures each, and plan on putting down ~40% on a less than five year old car. We went down to meet the bank rep at the branch. Told the whole situation, he was super positive and up beat. All this we will beat any rate stuff. Well turns out there were a few things on the report that he needed to check with the main office. Said he will let us know end of day the next day. Calls next day and says its a no go. I try to ask what can we do to make thing work in the future with our reports and loans from onpoint in general. He said its not up to him, its just the way it is. I reiterated im not trying to argue about getting this car loan, but am asking how we can make something work in the future with the credit union? Would opening up cd’s help? What exactly needs to change on the reports? Again, he said its not up to him and cant help. The whole thing just ended up feeling like a salesman mad he missed a commission instead of the customer service I have come to expect and have seen in the past at credit unions. At this point I’m just going to take my direct deposit and house account somewhere else to build something worth while. If you’re looking for a bank to build a relationship with, keep looking."
"Worst customer service! Asked a simple question at the counter and the employee started yelling. Just because I have an accent you can’t discriminate your customers. Asked to speak to the manager and rudely was told no manager available! How you want this employees to handle your money when they can’t even help their customers!"
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