U.S. Bank Branch,

19245 10th Ave NE, Poulsbo, WA 98370, United States

"Toni was very friendly, professional and efficient. She helped us set up our account quickly. We have always been happy with US Bank over the years."

"Knowledge and helpful staff. In my experience the staff is also kind and courteous. They've helped me and several family members set up all kinds of accounts, personal, military, small business, and savings. They provided us with clear answers and support, finding us the best solutions for our needs. I love the US Bank app! Staff at this branch also showed us how to conduct specific transactions through the app so we don't need to come in ourselves as often. As a member for a few years now, I haven't experienced any extra charges or fees. Very happy with this bank!"

"Convenient location bank there frequently. Tellers and manager friendly and helpful."

"Typical big bank more concerned with charging you every possible fee then customer service. You are much better off to go to a credit union where the customer is actually appreciated and treated like a human instead of cash machine for fees."

"Ask a simple question and end up with a hard inquiry on my credit. AFTER I told her I DIDNT NOT WANT A HARD INQUIRY and why. 20 minutes later and I'm getting a notice of a hard inquiry. I call the branch and was told again It didnt matter and I was wrong and the inquiry never happened. I was lied to repeatedly and when I stated that if she was right, how would anyone know I talked to her 20 minutes earlier? She said I was wrong and "she knows and that's why she's the one working at the bank".... then she hung up on me. I dont have her name, but she works at the left window on Saturday. Not only was it unauthorized, I told her that. NOT COOL"