Derr Jewelry

"I was just walking casually on the street of Port Townsend and found Derr Jewelry store. The pieces there are very unique and good quality. I purchased two pieces of jewelry from there. Love the purchasing experience and like to talk with the owner. I will definitely visit again in the future."

"What a lovely jewelry store. The jeweler fixed my friends bracelet within 5 minutes and it’s perfect length now. Thank you so much. Highly recommend"

"My fiancée and I were visiting the area while on vacation. We walked past Derr Jewelry and decided to stop in. We hadn’t purchased rings yet, so we spontaneously decided just to look around. It ended up turning into an experience that we will never forget. Jeffrey designed the two most beautiful rings, and shipped them across the country to us seamlessly. I highly recommend Derr Jewelry. Absolutely exceptional in every way. We will be back."

"There is no excuse for the rude treatment from this owner. He was supposed make a simple repair on a personal piece. I was quoted 2 days when I dropped off my item. It was still not ready a week later. I had to leave town and was assured my item would be shipped to me at home. Countless phone calls , emails and no response. I finally get a hold of him a full month later. He immediately gets very hostile. He tells me how it was my fault, and that I should have sent someone to pick it up in person. I remained calm and once again gave my shipping information and was promised a tracking number. That was last week and still nothing. No messages, no tracking number no communication of any kind. The item is a one of a kind piece of art and I am concerned I will never see it again. If there is anything you value, Do NOT bring it to Derr Jewelry. The owner is irresponsible and cannot be trusted to do what he says."

"To say I had a horrible experience here is truly an understatement. Derr Jewelry provided the WORST experience out of any product or service I have ever received. I would recommend any jeweler other than him. My partner & I chose Derr to make a custom marquise-cut diamond engagement ring. From the very beginning his customer service sucked. The kicker is that he BROKE the 1.5 carat marquise diamond that was set in my ring. And he had the audacity to accuse me of breaking it! It was confirmed by a GIA-certified gemologist that he broke the stone when he set it, and he knew it, because a diamond makes a loud sound when it breaks. He lied about it and refused to give us our money back. We lost well over $6000 because of this sketchy jeweler. Plus, he made shopping for an engagement ring, something that should be a lovely experience, an awful one. Derr Jewelry's service is deplorable, borderline criminal, and his workmanship is abysmal. DO NOT go here for any reason."