Mahler Jewelers 590 Southwest 10th Avenue, Portland, OR 97205

"I had the pleasure of working with Jordan at Packouz Jewelers. This is the second time I buying from them, and I couldn't be more delighted with the experience. Jordan went above and beyond to help me acquire my dream Rolex timepiece. Jordan's extensive knowledge of Rolex watches, coupled with her genuine enthusiasm for the brand, made the entire process smooth and enjoyable. In my opinion, Jordan embodies the essence of a true Rolex ambassador. Her passion for the brand and dedication to provide exceptional service are unmatched. I highly recommend Jordan and Packouz Jewelers to anyone in search of their perfect timepiece."

"My wife and I had the best experience shopping here. We were warmly greeted by Kari and welcomed us to the store. Anyone reading this, is probably aware of the current status of the supply and demand of certain watches, and with that said, Kari handled my questions with interest and grace. I felt like just the insight and knowledge I took home was already worth the visit and future visits :) My intention was to see how a certain watch size fit on my wife's wrist, and from there we had a great conversation about watches / trends / current state / jewelry. What we loved most about Kari was her ability to just level with us and speak openly and candidly of how things work and genuinely tried to get to know us. We were then presented with a watch that absolutely floored my wife. Though the sale was already made, Kari allowed us to take our time and make sure we were confident about the purchase. While my wife's purchase was being sorted, I was then given the opportunity for a watch myself :) Let's just say the rest is history. Rolex, if you are listening, out of all the AD's I've interacted with, Kari and the Packouz team (another shout out to Ian, for pulling some rabbits out of hats) are the gold standard of being your brand ambassador. I also overheard someone purchasing a Tudor and they were doing a stellar job as well. Even if we didn't purchase anything that day, they have made a loyal customer from the experience and customer service alone. Can't wait to continue doing business with you all, and congrats on the new retail space in the near future :) Hope to get to meet the Frenchie next time!"

"I had another incredible buying experience at Packouz Jewelers. This is my second time buying from them and they’ve continued to impress me with their professionalism and knowledge about Rolex. Throughout the buying process Jordan was honest, straightforward, and seemed to prioritize my experience above all else. The entire transaction was incredibly low pressure and her communication was fantastic. I was interested in a pretty high demand model yet throughout the whole process I felt valued as a customer. Rolex is extremely lucky to have Rick, Jordan, and the team at Packouz as ambassadors for their brand."

"Best watch buying experience possible! Jordan and Nalani were exceptional to work with! The entire experience is what you hope for when making a meaningful purchase - they represent exactly what Rolex intends the experience to be! Consultation instead of sales…they made us feel like their most important customer. Highly recommend becoming their client!"

"Hands down THE place to buy your jewelry from! Not only is their selection amazing but they have the most friendly and helpful staff I've ever worked with. Rick is one of the nicest and generous people I've had the pleasure of knowing. Tanya (apologies if misspelled!) is super friendly and easy to talk to. Jordan is super knowledgeable and has exquisite taste. A real eye for pairing rings and knowing what will look great for that special person you are buying it for. I bought my wife her earrings, her push present, and would have bought her engagement and wedding bands if I didn't live in MN at the time. Seriously, don't miss out on going here for your jewelry needs. You won't be disappointed!"