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Truck Rentals Co
1909 South 54th Street, Tacoma, Washington 98409
About the Truck Rentals Co
Truck Rentals Co is a reputable moving company and storage facility located at 1909 South 54th Street in Tacoma, Washington. With a fleet of reliable trucks available for rent, we offer convenient and affordable solutions for all your moving needs. Our experienced team is dedicated to providing top-notch customer service and ensuring a smooth and stress-free moving experience. Whether you are relocating to a new home or need temporary storage for your belongings, Truck Rentals Co is here to help. Contact us today to learn more about our services and how we can assist you with your next move.
Photos of Truck Rentals Co
1909 S 54th St, Tacoma, WA 98409, United States
Reviews of Truck Rentals Co
"Well I called them early morning the first day finally made contact set everything up except for the payment method they said they would call me back in an hour to complete and never called me back I called and texted for six hours so I didn’t get the truck that day. So I called back the next day finally got a hold of them set everything up for early delivery. No communication no customer service absolutely did not call me did not text me to tell me they couldn’t deliver the truck on time so I sat waiting for three hours after the selected delivery time. And when I finally got a hold of them almost 2 hrs asking where the truck was they asked me if I still wanted the truck. Of course I want the truck that’s why I ordered it. Then he proceeded to tell me that he accidentally deleted my payment information and that they would not be able to leaving for another 15 minutes. Which puts them at 3 - 3 1/2 hours late. Will post after business in done to see if they improve customer service through this transaction. Well, was told due to the tardiness to use the next day as late as I needed. Probably won’t need any extra time but the generosity was nice. Used less than 24 hrs and under 35 miles driving. Well, was charged more than was discussed, They deliver the vehicle to me that had a cracked wheel and other damage to wear normal wear and tear from work Truck. They apparently didn’t know walk around their vehicle for any damage that vehicle should not of been on the road.Told me they would do whatever they could to make up the poor service that they have offered me they have not. When they drop the vehicle off the guy was trying to show me there was a tarp with the vehicle which was not with the vehicle, and they’re now texting me asking me where the tarp is because there was a tarp in the truck there was no tarp in the truck so apparently not only did they not do a walk around the vehicle for damage but they also did not do an inventory and damage of any objects that came with the truck. So instead of any type of refund as they discussed over text with me I’m getting asked about things that is not my job to keep tabs on there items."
"Truck was good. Service was very spotty. Late delivery then charged my account when I was told it was just a hold. I decided to pay cash to save sone of the credit card fees. I have not got there credit charge off my card in 6 weeks. Terrible business practice. Go elsewhere."
"The owner was very quick to respond and seems to have a large amount of trucks available because I had called a few places and no one had any at all. I called here and he had one for immediate use. Plus he even had it delivered that night so I'd be able to use it first thing in the morning the next day. Payment and reservation was done easy and fast over the phone. The staff shows you the essentials and basics of using the truck. I'm a stay at home mom and never used a truck like this and was able to operate it just fine :) Only issue I had was I paid extra to use a dump truck to take the workload off of me and ended up manually unloading the entire truck :( not the trucks fault cause the mechanics worked fine. It's just apparently if you are loading moist/wet dirt/compost you should have a tarp under before loading or expect to move it manually. Owner was also very responsive and accommodating the entire time which made me feel better about choosing their company. Would definitely recommend and use again :) The guy I got my load of compost from was so impressed by the truck I rented he asked for the companies number and said he'd also refer another person he knows who does landscaping. So he got two more customers on top of me :)"
"AMAZING and FAST!!!! I was in the middle of redoing my backyard and i needed a dump truck to bring some fill dirt at the drop of hat. I called Truck Rentals and asked for a truck. The service over the phone was quick and easy. The truck was ready to go as soon as I got the the office. When i got into the truck it was clean and the employee showing me to my truck showed me how to use the dump on the truck. I would definitely use this company again."
"Best rental service in Washington. The customer service here was incredible & they treated me as if I was one of their own family members. I needed a pickup truck @ 7 pm on a sunday. Not only did the manager Chris give me a price for almost less than half of any other rental service I know, they even drove the truck all the way to my driveway in Seattle. The truck looked & felt like I just drove it from the lot. I would strongly recommend anyone looking for a truck to rent to call these guys, you won't be disappointed!!!!!"
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