United States Postal Service
10503 Creek Street Southeast, Yelm, Washington, United States
About the United States Postal Service
The United States Postal Service is a vital institution located at 10503 Creek Street Southeast in Yelm, Washington. As a post office and finance center, it serves the local community by providing essential postal services such as mail delivery, package shipping, and money orders. With a commitment to efficiency and reliability, the United States Postal Service is a trusted resource for individuals and businesses alike.
Photos of United States Postal Service
10503 Creek St SE, Yelm, WA 98597, United States
Opening hours of United States Postal Service
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
10:00 - 14:00
Sunday:
Day off
Reviews of United States Postal Service
"Poor customer service, they have the I get paid hourly attitude grown men 40 years old, with no drive for more,Or to even help others. Smh. Will only use as a last resort. UPS customer service is way better then here."
"This post office is the worst! The mail carrier just leaves stacks of our neighborhood mail in one person's locked box (multiple times), packages are missing, sometimes the mail is on the ground instead of in the locked boxes, and every time I have ever had to go in, the employees are AWFUL. Rude behavior, eye rolling, lack of efficiency and accountability, and just outright bad customer service. Good luck. Update 3yrs later: I stand by my 1 star, and wish I can give them less. We have graduated from leaving mail on the ground, to shoving packages into the tiny, community, locked mailboxes. This blocks the locking mechanism from the inside of the mailbox, damaging packages and mailboxes. They have done this at least 3-5 times a month over the last few years. I complain every time, and receive no contact - just more damaged packages and broken mailbox locks."
"My family and I have used this post office since 1962 we have not had the mis haps that all these comments have had. To be real, this yelm area has exploded with residents in the past 5 to 10 years and our post office is still greatly understaffed. I was field technician, we had contracts with the USPS in three states just to keep all the vehicles that deliver your mail would be safe and reliable. They are even understaffed in the mechanics shop of the USPS. Thatsvwhy they contract help from mobile fleet companies for vehicle maintenance. So in short these workers may be over worked with the volume of residents that yelm area has grown to. Let's all be more patient with ourselves and others!"
"If i could I’d leave no stars. I’ve had multiple issues with USPS out here. There was a few weeks a while back where I was recieving all the mail in the informed delivery except my prepaid bank card for my maternity leave & it was sent 2x with pictures in my email and I never received it. After making a complaint, I started receiving my mail and had to get my card shipped through UPS. I am now having issues with getting my mail again. It has been a week since I’ve gotten a piece of mail even though I keep getting pictures in my informed delivery. I was supposed to have recieved my marriage documents from the courthouse 3 days ago and my mailbox is still empty, not even spam mail. I have tried calling the post office multiple times and it just rings until the phone hangs up, and when I try to call again they have already taken their phone off the hook. I am at a loss because these are very important documents I need for social security and the DOL. I had to pay for these papers as well. I would come in but I have a newborn and a broken foot."
"The absolute worse post office I have ever dealt with. Their drivers look for any and every reason to not get off their lazy rear ends to deliver the package to your home. Their undelivered package room is always overfilled. They have so many ridiculous rules on trying to pick up your package if they don't deliver it. Dont even try to send your spouse even with same last name to pick it up. They won't give it to them. Also be ready for your mail to consistently be late to your mailbox. I'm talking a week or more sometimes. They have issues here that they don't care to fix. Have already tried to address all of this with the management there and they don't care and ignore the complaints."
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