United States Postal Service

"The driver took all my mail, decided my apartment was vacant without contacting anyone in the office or anything, and all my mail was sent back before I even knew anything about it. This should not be legal. I've lived in the same place for years , I always check my mail every few weeks, no issues. There is no way my mailbox was that full. I checked it as usual. I ordered medicine for my son and it must have been delivered when the idiot carrier thought it was vacant. Why would a vacant place get a new prescription ordered to it? It just makes no sense and shows a real lack of thinking and understanding. And laziness. I guess it's easier to just decide a place is vacant and stamp "return to sender" than to do your job and deliver the mail."

"This USPS office is a freaking JOKE for customers to be able to reach! I have INFORMED DELIVERY was expecting and NEEDED my medication that is delivered by mail. Informed Delivery and tracking indicated as follows: IT WAS RECEIVED AND SCANNED IN OLYMPIA, THEN OUT FOR DELIVERY, TO THEN SHOW an HOUR AND 45 min, LATER, THAT IT DEPARTED OLYMPIA FACILITY,.. WORKING THROUGH NETWORK, AND THEN GAVE NO DELIVERY DATE! WHERE THE HELL IS IT AND WHY DID IT DEPART FROM OLYMPIA? Oct 11 9:42 am Departed USPS Facility OLYMPIA,WA 98501 Oct 11 8:01 am Out for Delivery OLYMPIA,WA 98502 Oct 11 7:50 am Arrived at Post Office OLYMPIA,WA 98501 Oct 11 5:37 am Arrived at USPS Facility OLYMPIA,WA 98501 I checked with postal carrier (about 4:50pm) when he was down at the boxes, and he doubled checked, but did not have it, He said more than likely DIDNT GET PICKED UP, or it got put on the wrong route. I NEEDED MY MEDICATION TODAY!!!!!! I HAVE CALLED 3 DAMN TIMES, AUTO VOICE SYSTEM TELLS ME TO ASK FOR "REPRESENTATIVE" AT ANY TIME,.. I DO, ONLY TO THEN BE PUT THROUGH TO TAKE A SURVEY, ALL 3 TIMES! HERE IS MY SURVEY,.. OLYMPIA DOWNTOWN USPS, SUCKS!"

"I've got to say, it was surprising to see a Federal employee use such weak tactics to confuse me when it was obvious the post office failed on so many levels: 1) They lost the continued hold on my mail. They had my contact info, but no one knows what happened to my mail because someone moved into my old address. I told him I filled out the appropriate form in person at that post office, and he demanded to know the exact date. As I scrolled through my summer emails, he then shrugged off any and all accountability. 2) The verification of my ID failed: and he didn't believe me. I received the alert within 60 seconds of him scanning my email code and driver's license for verification to change address: "Unfortunately, we were not able to verify your identity and are not able to act upon your change-of-address request." I kept insisting that the verification of my identification failed, but he wouldn't believe me. The postman said I needed to wait more than a minute to check my email and then interrogated me about the validity of the time stamped email, even when I gave him my phone. He never validated my ID. 3) So my mail wasn't held, and my forwarding address never processed, so what should I do? He said the managers are busy with the carriers at the end of the day. They can't bother with me. I said I was a teacher. He said, "Come on your lunch break then!" I said, "It is only 30 minutes." He threw his hands up on the air and said there was nothing he could do. I said, "Hey, if you don't care, I don't care. I then went to the DMV and Vehicle Registry and changed it all in person. I recommend you do the same."