UPS Customer Center

"Horrible. They don’t attempt to deliver packages they just drive by sit in their truck for 3 minutes then drive away. Awful drivers and customer service."

"The driver did not knock on my door for a signature required package. My dogs would have barked. Now I can’t change it to stay at the center. The phone system is no help either. This is ridiculous"

"They NEVER deliver my package. They attempt delivery *ONCE* and then take it to their facility that is a 30-minute drive each way for me and say I need to come pick it up. I have multiple times asked they just leave my package, or even put my phone number on the front door as I live in an upstairs apartment and cannot hear when they knock - and they never call, never leave it, and always expect me to make it to their facility during the small window of 2-6pm on a work day. Absolutely awful, I do not understand how they are still in business with such sub-par service."

"Really poor service here. Often they claim they have contacted you for signatures, they don't. Drivers just take the package back with zero notification to you, no email no note on your door. I had several items sent back to the shipper without my knowledge from this distribution center. Cost me money and lost items. When I went in to discuss with them, they shrugged their shoulders and didn't care and were very rude. They blamed it on the driver and didn't do anything about it. There's no easy way to contact them except by going in, and every time I've been in it's the same rude lady."

"Never delivers my packages. Takes them back to their facilities instead so I am forced to pick them up there every single time. Unable to contact them since their automated system can't ever understand my order number, and the system won't allow me to talk to a human being. I just refund my order now when they take it back to their facilities. I'm not going to deal with that every single time. I wish Amazon would stop subcontracting these people to deliver packages. I would remove them from my carrier list if I was able to"