Reddaway
802 East 11th Street, Tacoma, Washington 98421
About the Business
Reddaway, a moving company located at 802 East 11th Street in Tacoma, Washington, has unfortunately ceased operations after nearly 100 years in business. The institution, along with other affiliates of Yellow Corporation, filed for voluntary Chapter 11 bankruptcy on August 6, 2023. Ritchie Bros. and Nations Capital, LLC are managing the sale of Reddaway's rolling stock assets, which include a variety of trucks, trailers, forklifts, and other equipment located across the United States and Canada. For more information on the auction process, visit Ritchie Bros. Customers can access tracking, documents, invoices, claims, or reporting by clicking on the corresponding company logo.
Photos
Contacts
802 E 11th St, Tacoma, WA 98421, United States
Opening hours
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
07:00 - 18:00
Sunday:
07:00 - 18:00
Reviews
"Can't get ahold of anyone to find out where my shipment that was supposed to arrive Saturday is at. Does not leave me with a good impression at all. Two out of the three numbers they mention to call are out of service."
"These guys are the most professional set of guys ive been around.. Craig Lake. This guy is very knowledgeable and good at his job. The careful organization of product and handling is of the utmost importance. Ship your stuff through them."
"Very much appreciate the Manager of this location stepping in to assist me with a product at their location for some time. The driver arrived and was professional, courteous and obviously sent out specifically to remedy a challenge I had with a delivery of a large item. I am not a fan of having to call upon the manager to help out, but I had tried all other avenues. Thank you for helping us with this delivery!"
"I needed to ship one item back to the manufacturer. I thought this company would be the one to use, after all they were the ones that shipped it to me. That was far from the truth. As a first time shipper, I got what I thought was a great rate. But, to get that rate I needed to feel out the shipping documents. Um hello, I'm a first-time shipper a little help would be nice. But, no documents is entirely my responsibility. Turns out the shipping documents I filled out was wrong, and they needed to fix in the shipping process. And charged me double what they said they would charge. I may have been a first time shipper. It turns out I'm a one-time shipper. I will not use you again."
"This is worth the read. I wish I could give 0 stars based solely on the customer service of their dispatcher, Greg Neal. I took the day off yesterday to intercept my furniture delivery on my front porch that I was quoted would arrive between 1-4pm and no one showed up, and they had ZERO communication with me. I called the dispatcher to see what happened and Greg, with nothing pleasant about his tone, rescheduled me for two days following my original date. I asked if Greg could arrange a phone call from the delivery driver with half an hour notice so I didn’t take the day off in case I was no-showed again. He told me that I need to meet the truck driver out by the busy road to intercept my furniture at 9 months pregnant and take it home myself and said it’s not his responsibility to set up a phone call because the driver may not carry a phone. Well... I got the phone call I asked for the next day and my husband, inconveniently, met the delivery driver 1000 ft from my home next to the road because they couldn’t make it down my driveway. My husband told the delivery driver how rude Greg was and the driver seemed to agree and himself called him an “A hole.” Within a few hours of delivery I got a phone call from Greg. He asked if I got my delivery and I said “Yes, thanks so much!” And he said, “Oh good, and if your husband ever talks bad about me again I will make sure your freight doesn’t get delivered.” ......... I said you’re gonna want to say that to my husband. So I walked in and handed the phone to him and the words exchanged were unlike anything we have ever experienced. We both own separate companies and would never treat a customer with such disrespect. We will go far, far out of the way never to use this company again. Simply unacceptable behavior. Waiting for a phone call from his superior."
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