Swedish First Hill Blood Management 747 Broadway, Seattle, WA 98122

"Our case was a little different because we were adopting an unborn child from a young mom. We were very displeased with the way the staff treated everyone involved. This hospital showed a pattern of disrespect, unethical behavior, and lack of compassion. Adoption is a very heart wrenching and emotional roller coaster for all parties involved and they did not cater appropriately to any of the parties. The social worker and charge nurse lied to us about a list of things instead of being straight up and honest. The doctor and nurses added additional and unnecessary stress to the already high stress situation. They even went so far as to try and push their believes and opinions on the situation. The lack of education and ability to cater to diverse situations was astonishing. Even our lawyer who had done adoption for thirty years was blown away by their behavior. I hope they consider more education for this particular topic. Whenever I tell the story of my child’s birth I make sure to include our horrifying experience in this hospital so no one will have to suffer the way we did. We were robbed of many first time memories with our child. We will never get those back and it was all because of this uneducated, bigoted hospital staff. The only reason they deserve even one star is because of an excellent nurse on post partum who was very kind and understanding. She tried her hardest to make everyone comfortable within the situation. We will never forget the sweet tenderness of her kindness that night even if it was in vain."

"My daughter was in ICU for a week, the staff was very professional and so caring. My daughters nurse was David. What a great and caring person. While she was there it was her husbands birthday and he arranged to have a cake and balloons brought to the room and he collected the other staff and sang him Happy Birthday. They went above and beyond to care for her, not just the medical needs but all the other needs. it's was great that your whole staff really care! Thank you so much! Steve Fraser"

"Great hospital. Friendly staff, good facilities, and decent dining. There a Starbucks inside which is convenient. It's difficult to find d things though, like a lot of hospitals. I was trying to tell someone how to find our room and it was not easy. We were in the pediatric area and it was nice. The room was a bit cramped but otherwise nice. Had usual things you find, in addition had Xbox One, which was kinda cool for our son to pass time while healing up. Nurses were really nice and attentive and doctors as well."

"I am writing this my 1st day after surgery. This hospital has the absolute best staff. Everyone that I have had an interaction with has been exceptional. From the janitor up to the doctors. I would recommend this hospital to anyone. They truly have gone above and beyond to make sure I am happy and taken care of. I have been coming here since February and have not had one bad experience. Thank you to everyone that took care of me, You are all wonderful."