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The UPS Store
10011 Bridgeport Way Southwest, Lakewood, Washington, United States
About the The UPS Store
The UPS Store at 10011 Bridgeport Way Southwest in Lakewood, Washington, is a convenient one-stop shop for all your shipping, printing, and small business needs. With a variety of services including packing and shipping, mailbox rentals, printing and copying, and notary services, The UPS Store is your go-to destination for all things business-related. Whether you need to send a package, print flyers for your upcoming event, or ship important documents, The UPS Store has got you covered. Visit us today and experience the convenience and reliability of The UPS Store.
Photos of The UPS Store
10011 Bridgeport Way SW #1500, Lakewood, WA 98499, United States
Opening hours of The UPS Store
Monday:
09:00 - 19:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 19:00
Friday:
09:00 - 19:00
Saturday:
09:00 - 17:00
Sunday:
Day off
Reviews of The UPS Store
"Was really disappointed that this location did not have a self-serve Amazon return drop-off. The other locations I've visited had them and I felt it really made a big difference. 1- you can skip the big line 2- it gets you out of the way of customers who need help from an associate 3- it cuts down on a lot of transactions that associates would have to do, therefore decreasing the amount of time customers have to wait/be in store. It just makes sense. I really hope yall get one soon! Other than that, the associates working there were very nice!"
"I wish I could give a -1 star or even none at all … Bad customer service, they don’t even try to help their own coworkers when having difficulties…they want too many unnecessary information about the receiver which I find totally useless.. I wanted to ship a simple box to Jamaica and they were charging me $178.. something was off and I could feel it , so i took my box from the scale and tell the gentleman thank you but I will be doing business elsewhere .. I did business with FedEx instead… everything worked out perfectly , paid $120 and didn’t have to pay customs charges when it reaches Jamaica. UPS told me that’s not their business when it reaches Jamaica. I will not be putting a foot inside their store again!"
"The employees and manager didn't care that a UPS package was not delivered. Even though delivery date was 3 days ago. Said they are just a shop, UPS packages not their problem. Then they were going to charge me $ 178 to send documents to China. I didn't have a receiver phone number so they refused to even do that. Turned out that their poor behavior was a blessing. Went to USPS and shipped the exact same document in the exact same package for $19, and got a tracking number. Maybe other UPS stores are more professional, or this is why UPS revenue is so bad."
"Terrible company. If you ship a package internationally, go with USPS. They are at the same speed level, cheaper, and have much better traceability. I had a very important item shipped expedited for over $600. The problem is that no one knows the current status of the product -- it is in the same UPS delivery network just overseas. Neither the international branch or local branch knows how, what or where the problem lies. I'm stuck waiting now already delayed.... And if you decide to file a claim. Good luck. The website for adding the deposit information (Zelle or Direct Deposit) does not load (Chrome) and retrying does not work. How convenient? From all this, I have concluded, UPS just wants your money. There is no real backing of quality/expertise or customer service here. Painful lesson learned"
"Staff very rude and unfriendly. If you’re going to expect customers to know your policies about packing, put up a sign, or don’t be rude because you assumed a customer knew your policies. Amazon, a third party UPS works with instructed YOU guys will pack, ship and return the item if we bring the original packing. No where did it say to tape our own items. If this is not true, better communication should be had between UPS and their partners. When I told the clerk who rudely told me I was supposed to tape it that the return instructions didn’t say to tape it, she cuts me off and says “yes it does, we can do one tape and that’s it or you’ll have to pay”. Didn’t catch your name but the brunette with frizzy/wavy hair just past her shoulders, aged around 40 years old, moderately overweight, and of white ethnicity, please learn to be more kind and come off less miserable to a customer."
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