Click Music

"DO NOT SPEND YOUR MONEY HERE! This was the worst experience with any business in my life. I am 38 years old (33 at the time). This occurred at the beginning of 2019. While I was raised with the belief that if you don’t have anything nice to say, then don’t say it at all, I feel compelled to write this review even after 5 years. My wife had purchased a guitar from them as a gift for me, complete with a receipt. The guitar was nice, but it wasn’t something that I would ever play (a resonator guitar). So, I found a guitar that was in the price range of the resonator guitar that I was actually looking for, around $300 give or take. My wife and I returned the guitar to Click Music, where the man working the counter (Scott maybe?) said they could order the guitar that I actually wanted. This sounded great to me because I’d rather support a small business than buy online anyway; it should have been a win-win situation. However, in doing so, they would have to take the money from the receipt ($350) and put it on a “Click Music gift card.” And this is where the mistake happened. So, they took my $350 and basically gave me an IOU made of plastic. Never do this. They ordered the guitar, weeks went by, and finally, after about a month, the guitar showed up damaged (scratches, scuffs, clear finish cracking on all the seams, etc.). The same guy working the counter said, "Let us make it right," so I agreed, and they ordered a second guitar. Well, almost another month went by, and the second guitar showed up just as bad as the first. So, I told the guy I'm not interested in this guitar, and his attitude flipped 180 degrees. He went from being polite to slamming the guitar case shut and giving me attitude for not wanting to buy a damaged guitar. Then, I had to ask for my money back from the guy, but he was unable to do so, and the owner came out. I asked if I could have my money back, and she told me she already spent that money and I couldn’t have it back, so I was forced to buy something in her store. She wasn’t polite at all and spoke to me condescendingly. I informed her that I was looking for an electric acoustic nylon string guitar, to which she informed me, “That such a guitar doesn’t exist because the strings need to be metal for the pickup to pick up the sound, you know SCIENCE…” Basically calling me stupid, even though she is the ignorant one who obviously does not know how a piezo pickup works. There's no point arguing with these types of people because it won't get you anywhere. Luckily, my wife’s friend bought the card off of us, and Click Music still got their money. DO NOT give this lady your business; she is scum, she does not care about people, only your money. I really regret being patient and polite with these people. They are literally the scum of the earth and the owner knows nothing about how guitar pickups work. If you live in Oak Harbor, just buy online. DO NOT support this business."

"Fantastic customer service from Michael. He simplified the equipment list for an audio project by half with higher quality gear and stayed within my budget. What more could you ask for? True example why you should shop local before the web."

"I went into click music with the hope of finding a mic and audio box best for me and I was talking to Hershel and he wasn’t just trying to sell me product and I noticed that right away. He was very genuine and genuinely cared to make my experience the best possible so I didn’t walk out unhappy. He also explained everything to me and made sure I understood how everything worked before recommending what would be best for me. I highly recommend going into click music all the employees are very nice and welcoming and they have a large variety of product!"

"It was over decades ago, I walked in the Click music, applied for taking piano lessons after away from piano for a long long time. One of great teacher has supported me to enter university with music major and I end up pursuing BA with piano at the age of 30’s and now I became a piano teacher. The owner provided me a space for me to start teaching job as well. Great teachers and owner. I’ll never forget about them!"

"Awesome little small town music shop! Great selection of band instruments and rock instruments, tailored to the beginner to intermediate level. The best part is the lesson rooms in the back. There's a teacher for just about everything. My son has been taking lessons for about a year, my daughter is almost old enough and I'm considering it myself..."