Fairhaven Post & Parcel

"If they lose your package, and I get the sense it happens a lot here, the employees will treat you like it's your fault. Very disappointed in the lousy customer service, as well as not having my package."

"The lady that works at the counter seems to be always in a bad mood and quite cold. She never gives me a receipt for DHL drop-off claiming the system is down. That has been going on for a month. In addition, when I ask her to provide a proof of drop off, she silently write the tracking number and shoves it in my office. Not one word from her. How is she in the customer service sector? I'm dumbfounded. This is a pervasive issues, and unless she's having a bad day every time, I guess it's just her personality."

"Very bad service. The package was not delivered, my package was in this office for several days instead of being delivered to my home. I paid for delivery to my home but was forced to go and pick it up at the office myself, I lost a lot of time which costs money. I will not deal with this department again."

"We needed to help our daughter ship some items home from college in order to simplify her move out from the dorm in June. This place was great! The person helping us was careful to box things together in way to minimize the expense, and did an excellent job. We would certainly use them again."

"While I wouldn't use FPP to pack my mailables, it is convenient for dropping off my already postage paid mail that I have to ship. I try to get my orders out in time to be picked up by the mail person but sometimes they deliver before I can get it ready to go. So when that happens I bring my mail here so it will go out that day. I have a small online business and print my own postage labels."