U-Pack

"The drivers were great and everything online was super clear and the instructions were simple. However, the bulkheads top metal bar were bent badly and needed to be replaced. I couldn't properly secure my stuff and I was worried about it. They reinforced it with a separate bar but it still wasn't lock secure so someone could've taken some of our stuff. Then, when it was dropped off the bottom bar was now bent after travel and we barley even got it open. The equipment needs to be thoroughly inspected and replaced when damage occurs."

"They were fantastic! Showed up for pickup and delivery exactly when they said they would. Containers are solid and will protect your belongings. They moved me from WA to NY. Fast response time and the men who picked up and delivered were incredibly nice. The only negative comment I can make is that everything near the doors was covered with a fine covering of dirt. Other than that it was a perfect move!!!"

"UPack was great. Very easy move on both ends!! Setting up the reservation was easy. The driver who delivered our trailer was very nice and professional. Patrick, the area manager accommodated a special request. Tracking the trailer was a great feature, we saw our life following us on our way! Dispatch on the receiving end was tremendous, he told us when the transfer company would pick up our trailer. Tony was our transfer connection and driver. He delivered when he said he would. All of our contents arrived and nothing was missing or broken!! UPack was tremendous and I would use them again and highly recommend them."

"I had to move just before Christmas. While it's not an easy time to move and it's not busy for movers, I was still getting really high quotes. Considering I just bought a house, I didn't have a lot of spare change I could devote to convenience of a mover. In comes U-Pack. I did hire some help (moving from a 3rd floor apartment) to get boxes and stuff down the stairs and into the containers. They taught me a lot about how to pack the containers. I packed them tight and had very little breakage. U-Pack worked incredibly well with me. Working 2 jobs and packing at the same time was challenging. I asked for one more day to load and it was given - without an extra charge! They hauled my stuff over passes in miserable weather and got everything to me within the time frame estimated. The gentleman delivering them to me turned the containers so the doors faced my house and placed them on the street. My family and I got them unloaded in just a few hours and U-Pack came to pick the containers up the next day. The price was good, the delivery service was great, and their customer service was exceptional. I've moved quite a bit and this was certainly my best experience yet."

"U-Pack was great, worked with me all along the way. They delivered ahead of estimated schedule. Great service, the only draw back is when you pack your belongings you better pack it tight and compact. My stuff was in one big pile and that was on me."