AAA Taxi 1326 5th Street, Marysville, WA 98270

"Why are your business hours listed as 24hr when clearly you are NOT open 24hrs?"

"Called for a taxi. Told me 15 minutes. They were 45 minutes. Got a voicemail from the driver. Calling me a b@&$&. Extremely unprofessional. When driver arrived I refused service as I felt unsafe. Tried calling to speak to a manager. They hung up on me and refused to take my call when I called back. Avoid this company at all cost."

"10-23-2021 called for taxi in Marysville, boy I talked to says 20 minutes. It's very unprofessional to tell a person you will arrive in 20 minutes and never show up. This is the 2nd time this has happened, if you can't make it maybe return a phone call and let em know!!"

"Hanging up on a customer who has a legitimate service dog is absolutely the rudest thing that can be done. My friend was stranded in Arlington with a bag of groceries that was ripping, only one arm that functions and just needed a ride home. She called multiple taxi companies, including Eagle Taxi, in which all hung up on her when she explained that she had a service dog. She has official paperwork, including a Doctor's note she carries on her at all times proving her need for a service dog. This dog is well behaved and professionally trained. This kind of customer service is appalling!!! People should know that this company discriminates against disabled and people with special needs. If it's against policy to take service dogs, then at least explain that to your customers instead of rudely hanging up! I'd give the rating a -10 if possible. 1 star sounds too good! Uber was more than willing to help her out!"