The UPS Store

"I cant even count the times of disappointment. One of the drivers dropped their tracking pad so I called to let them know and they wanted me to drive it to the headquarters. Lazy, rude staff and bad customer service. We had a box for 11 years and canceled because they kept misplacing packages. Hopefully they invest in training for the staff."

"I have very good experiences at this location. Very nice and competent staff. I am a box holder so I am the location on a daily basis."

"The best and most patient group of individuals I have ever seen in postal carrier service. I am amazed by their patience, efficiency, and speed to get things processed! Way to go!"

"This store has very helpful employees and numerous services. While I live closer to another ups store I will drive the extra miles to do business here"

"I also just had a horrible experience with he staff after dropping off an Amazon return. I usually drop my returns at Whole Foods or other UPS locations and I always have an email receipt before I even leave the store. The purple haired clerk asked me if I wanted a reciept after she scanned my QR code and I said not that’s ok, I always get an emailed within minutes. I left to do other shopping and after 25 minutes, I still had not received an email notification of return and I checked my Amazon account and it did not show receipt of the item so I went back to the UPS store to the same clerk and told her the situation. She said, I can’t do anything about it, you have to call Amazon. I asked if she could just print another receipt for me, she said that’s not possible. I asked her to scan the QR again and she said no, that I would have to call Amazon. I told her that was ridiculous and that it ALWAYS automatically generates an email as soon as the code is scanned. She shrugged her should, took a big slurp or her soda and said, there’s nothing she can do about it. The. She asked when I dropped it off and I said about 25 minutes ago to YOU. Then she said that it won’t generate an email until the whole shipment of returns go out. She was rude and dismissive and made NO attempt to be helpful. I have worked with registers and receipts before and I know hat it is possible to generate receipts or at the least she could have scanned my code again. The worst thing spas her horrible attitude. Wish I had gotten her name but I’m pretty sure the purple hair can let the manager know. There is no reason to talk to customers like that."