Athleta

"When I tried the clothes, a shop assistant asked me twice to take out inappropriate clothes and put them on the shelf, and asked me if I had put them on the shelf when I paid for some items. She is very unfriendly. My English is not good and I had to explain to her at least twice.Another assistant is friendly and she told me just leave the items in the fitting room."

"The atmosphere is not welcoming and kinda passive aggressive when you want to return an item that didn’t work (bc of size, material etc). It’s a shame that you spend $$$ and this is the way that they treat you. Depending on the cashier you get, you may have a very different experience (the younger lady staff next to me was very friendly to another customer but the one I’ve got is extremely passive aggressive). If you are a fan of Athleta and still wanted to remain a fan, avoid this place if possible."

"I came to the reviews to see if my experience was an isolated event or becoming the norm in the Bellevue store. Unfortunately, it seems to be the latter. I have shopped Athleta for years and am a diehard fan of their products; the quality justifies the price. However, I have never had a pleasant experience with the black lady who works there. In fact, I have either avoided her in the store or simply not entered the store altogether if she's there. Most recently, she begrudgingly enrolled me in a wellness discount program. This was around July or August. When I pointed out she had misspelled my name, she dismissed this with a wave of her hand and said, "Well you can update it next year when you have to reapply." I have not been back to that location. I have shopped at Totem Lake and U-Village and will continue to visit those locations."

"I shop here regularly. NEVER AGAIN after my experience with staff and manager this morning. Apparently they had been unloading merchandise since 6 am. I worked retail for many years - Victoria’s Secret and Express. I understand the unforgiving retail grind. Because of this, they were not in the mood to open the store at 10a for customers. I had a return and was looking to shop for myself and daughter. I was treated with a annoyance and disgust when they opened the doors. I was told I needed to have empathy for how unkind THEY treated and spoke to me - the behavior and tone justified because they had been working since 6a. I was caught completely off guard. If someone would have taken a moment to clarify the situation upon entry I would have understood. Instead I was snapped at and made to feel bad for entering. I will NEVER buy from this location or Athleta again. From the last few posts, I’m not the only one who has experienced this behavior."

"Cashier: 2349091 a black lady is rude and confident with not much product knowledge. She first exhibited discourteous behavior when I inquired about the possibility of receiving a discount on a pair of pants with minor imperfections. She firmly declared, "It's impossible; we never offer discounts!" Later she look online for the incorrect product. Undeterred, I selected an alternative pair of pants that were slightly too long. Without providing further information or alternative options, she began the checkout process and educated me in the whole process. Fortunately, another cashier intervened and assisted me in locating a better-fitting pair of pants online."