The UPS Store
7683 Southeast 27th Street, Mercer Island, Washington 98040
About the The UPS Store
The UPS Store located at 7683 Southeast 27th Street in Mercer Island, Washington, is a one-stop shop for all your shipping, printing, and business needs. Whether you need to send a package, print important documents, or purchase office supplies, this store has you covered. With friendly and knowledgeable staff ready to assist you, The UPS Store is your go-to destination for all things finance and retail. Visit us today to experience top-notch service and convenience.
Photos of The UPS Store
7683 SE 27th St, Mercer Island, WA 98040, United States
Opening hours of The UPS Store
Monday:
07:30 - 17:30
Tuesday:
07:30 - 17:30
Wednesday:
07:30 - 17:30
Thursday:
07:30 - 17:30
Friday:
07:30 - 17:30
Saturday:
09:00 - 17:00
Sunday:
10:00 - 16:00
Reviews of The UPS Store
"I walked into the store to make multiple return, mainly Amazon and then to ship something to a family member and I left without shipping anything. The associate taking care of me was a younger girl who was attempting to be helpful but ended up guiding me to cancel an Amazon return in attempts to be able to ship it from her store (originally assigned for a whole foods drop off) & it ended up being that my return window had closed so I lost the money on that item and I was genuinely so upset she didn’t bother apologizing when I realized this just said “oh”. I had to just walk out the store with all my items & driving to the Factoria location to complete my other returns & my shipment. Honestly more disappointed in the lack of empathy for this associate after she just guided me into losing money."
"Disappointing service by the employees. At the time of my visit most customers, including myself struggled through the process of printing and the people that work there couldn't care less. They weren't friendly nor properly skilled, so we had issues to get our thoughts across. Instead of providing service, they called someone up and talked for long so they made me wait. It didn't end there, for whatever reason, scanning 2 pages took more than 25 mins. I was also charged for printing copies that weren't mine, but again, they couldn't care less"
"The woman there REALLY put out that my package required some tape. I'm sorry, I thought UPS was in the SHIPPING BUSINESS. She had to explain it wasn't a service they provide. 8" of packing tape from a handy gun under the counter to close the flaps of my box I brought in. Too much to ask. She seemed EXHAUSTED that she had to explain this. I guess that much clear plastic adhesive tape really cuts into the bottom line, and the 2 seconds of labor is way too much to ask. I brought in a shipping label I printed out on regular paper, thank heavens the other woman there was willing to adhere that to the package without problem. I should probably give her 5 stars, she's a peach. Don't expect a smile or friendly vibe, they have the leverage and are NOT interested in helping a customer- you are a nuisance to them."
"I neede a large vinyl banner on short notice. Prem took charge personally. The first run misfired at the printing plant. Prem went way out of his way to get the corrected copy to me in time for our trip back East where the banner was to be used. We appreciate deeply his commitment to providing great service."
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