Valley Montessori Preschool

"These people were awful to us. They intentionally fluctuated prices which was against our contract with them, and would charge us for several additional days than they should have. They then tried to claim we were behind on payment, and they shared with me their billing system screen. They definitely regretted it because I'm aware of how these systems work and I had to educate them on how to correctly interpret the system. Not only did I show that we were not behind on payment, but they had overcharged us by hundreds of dollars over the year. The owner, Sylvia, admitted to being incorrect and said we would go to a fixed payment (which is what our contract stated). However, they retaliated for us standing up to their predatory billing scam. Our daughter that attended was one of the only kids that stayed after 4PM because of our work schedule. Literally 20 minutes after leaving the meeting where I called out their inability to interpret their own billing system, the owner called me and told me they were suddenly going to be closing at 4, pushing us out. then, a few months later at their other location, promising futures, our younger child was pushed out in a very similar manner. They arbitrarily changed their "policy" in such a way that my younger child was now "too old to be allowed in the youngest class", but also they knew we were still potty training her (only 2 years old) and they said she couldn't go to the older class unless she was potty trained within a few weeks. We put in our notice of unenrollment at that point. A few days later, I went to pick my child up, they were outside in 80 degree weather, and my child was immediately begging for water. The teacher said "oh, we forgot your water bottle inside, sorry". I am certain my child had asked them for water previously, and feel that they were neglecting my child as retaliation. I called them out on this and they lied, stating I "went in and spoke to the manager who told me xyz", which was completely false, I did not go into the facility. The predatory billing "mistakes" and retaliation were so toxic, please do not bring your children here."