Bartell Drugs,

2345 42nd Avenue Southwest, Seattle, WA 98116

"A previously lovely local store taken over by a lifeless chain, due to greedy taxes and the progressive policies supported by the mindless Seattle voters. Still love the cashier folks here and that is the only reason I occasionally visit. The pharmacy has gone down to the worst, most customers must have switched already."

"Came in early for a specific product. Didn't find it on the shelf. The fellow at the register asked if I needed help. I asked and he said that the product was not carried. It had been subject to a recall but there was a generic equivalent available. He took me straight to it. I was impressed by his knowledge of their stock and some history. Excellent customer service."

"I dread going to this pharmacy. Every time I go in I have been treated like my business is a huge imposition. Whether I call or go in person the customer service is always rude and unhelpful. Transferring my business to another pharmacy made a noticeable improvement in my life."

"The WORST pharmacie ever. Scripts are never ready on time OR I'll get a text that it IS ready, drive down and be told it isn't and to come back. The manager told me they had no record of a text being sent out so I showed them the text. I was told it was not a text from Bartells. It said "Bartells" in the header along with..." your prescription is ready for pickup" and a link. Another time when I went back to get my script they gave it to me without the required needles and I was told they didnt have needles left and I could just "go to another drug store to get some". Seattle apathy at it's best. These people are inept and have zero regard for customer service."

"I've been a customer for 25 years. When Rite Aid took over 6 months ago things went sharply downhill. I figured they would become fully functioning again within a month or so, but no, it remains an awful experience all around. Hard to believe they have any customers left. I called in a prescription that was on auto-refill, they never filled it. Two days later I went to pick it up, a day after the recording said it would be ready. After waiting in line for 30 minutes, I learned that the order still had not been filled and I was told to wait a few minutes, the same thing two other people ahead of me were told. I waited another 30 minutes and watched the sad scene of elderly, not entirely mobile folks trying to get their medications, before deciding to leave and transfer my prescriptions elsewhere."