Bartell Drugs,

100 North 85th Street, Seattle, WA 98103

"The pharmacy staff are great and professional, but they have constant staffing issues which drastically impacts patient care. 5 stars for exceptional staff, 1 star for administration that won’t pay more or hire more staff to give the pharmacy what it needs to meet community demand. Since Fred Meyer no longer accepts Medicaid, this is the only pharmacy in the neighborhood that many folks can use."

"I just called 3 times and was put on hold without an opportunity to speak with anyone, total wait time of one hour. I gave up. I'm about to travel and require BP medication, the script was submitted to Bartell Drugs 4 days ago and no update. I'm going back to my provider to request the refill is cancelled and moved to another pharmacy. Their poor service has perpetuated since 2020 and only gets worse. I was very loyal to Bartell Drugs, it's sad to see this local company get flushed. As others have shared, do not send your prescription to this pharmacy. There are extended waits to get a prescription filled. If you have a true medical need, they may put you in danger due to their inability to fill it. Beyond the long lines and rudeness of the pharmacy, bottom line is they don't fill in a timely manner. My heart goes out to those that require their medications but can't get them filled."

"I’m seeing lots of negative reviews, but my experience with Bartells Greenwood pharmacy today was positive. I needed Paxlovid, and it was the only pharmacy in North Seattle that had it. My Dr. called it in and when I called to check if it was ready for pickup, I waited fewer than 10 minutes to speak with a pharmacist. She informed me it would be ready in 10 - 15 minutes, so I sent my brother to get it. He reported that the wait at the pharmacy wasn’t bad. I’m very grateful they had the medicine and could get it to me the same day."

"Incompetence and mismanagement reign at the pharmacy - the last several times we've tried to get a prescription filled, we've received a notice that it was ready, only to be told in-person that it'd be another several hours with no explanation or apology. I'm not usually one to write reviews, but my dog just puked everywhere because I couldn't get her cancer meds despite multiple attempts and assurances that they'd be ready for pickup. Never had any issues in the main store; they seem great. I don't know what's happening at the pharmacy but I'm done hoping it's gonna get better and I'm switching future prescriptions to a different location."

"3 days to fill simple prescriptions. This is scary for a healthcare provider. 16 people waiting in line for prescriptions. If Bartells can’t fill prescriptions in a timely manor they need to stop taking prescriptions and close the pharmacy!"