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CVS Pharmacy
33520 21st Avenue Southwest, Federal Way, Washington, United States
About the CVS Pharmacy
CVS Pharmacy is a trusted health and wellness destination located in Federal Way, Washington. As a prominent pharmacy and store, CVS offers a wide range of prescription medications, over-the-counter remedies, health and beauty products, and everyday essentials. With a commitment to providing high-quality care and convenience, CVS Pharmacy is dedicated to helping customers lead healthier lives. Visit us at 33520 21st Avenue Southwest for all your health and wellness needs.
Photos of CVS Pharmacy
33520 21st Ave SW, Federal Way, WA 98023, United States
Opening hours of CVS Pharmacy
Monday:
14:00 - 20:00
Tuesday:
14:00 - 20:00
Wednesday:
14:00 - 20:00
Thursday:
14:00 - 20:00
Friday:
14:00 - 20:00
Saturday:
14:00 - 18:00
Sunday:
14:00 - 18:00
Reviews of CVS Pharmacy
"Everything takes way to long, the time estimates given are literally 3+ hours later. They fill half an order then take hours completing the rest. I do not blame the staff they are all incredibly accommodating but clearly understaffed and overworked. CVS needs to get there ducks in order, for now we are going elsewhere."
"Avoid this pharmacy at all costs! Unless you like waiting and wasting your time and gas. On more than one occasion for both me and my husband, we've been told prescriptions will be ready at a certain time, but they're not! My interaction with CVS today will be my last - my new prescriptions were sent electronically around 3pm. I stopped by around 4pm to get my new insurance processed and the tech said to come back at 6:30 and everything would be ready then. I went home and came back at 6:45 just to be told that my prescriptions were not ready, but I could wait for about 30 minutes if I needed them tonight (which I do). 45 minutes later, my prescriptions were NOT filled so I left! They're still showing as "In Process" on my pharmacy app. I will be taking my business elsewhere!!"
"This place is terrible. They take weeks to fill basic prescriptions. If there's any issues they cancel it without reaching out to you. They're impossible to reach on the phone. Have called multiple times and spent hours on hold and never able to reach anyone by phone."
"Service in person is generally okay at the pharmacy. They take forever to answer the pharmacy line, if they even pick up. I called today and the call dropped after over 40 minutes of waiting, which is ridiculous. The second call I killed after almost 4 hours (I really wanted to see how long it would take for them to pick up so i could post accurately the max length of time they make someone wait, but i had an appointment). After that amount of time I was immune to the default hold music and the voice advertising vaccines. If a human picked up I would've had my trance immediately broken, however it didn't appear any humans were working in the pharmacy today. Definitely recommend going in person to save time (not gas unfortunately) and see if there are any humans working that day. You may actually get what you need answered. If you absolutely have to call, you shouldn't call in the late afternoon or any time after. Edit 8/30/2023 Understaffed. Had 1 person at the register and dealing with customer issues. 26 min waiting inside. Recommend finding someplace with better staffing."
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