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Heritage at New Riverside by Smith Family Homes
6 Old Mill Crossing, Bluffton, South Carolina, United States
About the Heritage at New Riverside by Smith Family Homes
Heritage at New Riverside by Smith Family Homes is a renowned general contractor located at 6 Old Mill Crossing in Bluffton, South Carolina, United States. With a reputation for excellence in craftsmanship and attention to detail, this institution specializes in creating beautiful custom homes that blend modern amenities with timeless architectural design. Whether you are looking to build your dream home or renovate an existing property, Heritage at New Riverside by Smith Family Homes is dedicated to exceeding your expectations and bringing your vision to life.
Photos of Heritage at New Riverside by Smith Family Homes
6 Old Mill Crossing, Bluffton, SC 29910, United States
Opening hours of Heritage at New Riverside by Smith Family Homes
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
10:00 - 18:00
Sunday:
Day off
Reviews of Heritage at New Riverside by Smith Family Homes
"Neighbors are great but HOA and Builder is awful. If your thinking of building with smith family builders or if you live in a community managed by superior management services beware the builder cuts corners and almost all of their homes have issues and the HOA seriously is inept. the neighbors I give 5 stars to the community due to the HOA and Builder I give a 0 star."
"We live in Heritage at New Riverside and Smith Family Homes still controls our HOA board as the declarant. They have hired Superior Management Services to manage the HOA. Neither Smith Family Homes nor Superior management take any accountability for the run down condition of our neighborhood. They either blame each other or some unsuspecting scapegoat as to why we have been waiting since FEBRUARY for potholes to be fixed. They are unresponsive and unable to provide a timeline. Our entrances have been in disrepair since NOVEMBER 2021 while they continue to blame it on the contractor who did work there last fall. First they claimed the irrigation needed repair but have since admitted that’s been done and they (Smith) don’t know why the entrance haven’t been replanted and spruced up. We have THREE POTHOLES that are large enough for the orange construction barrels to fit in! Once they are done building, I’m sure they will cut and run and leave the homeowners to figure it."
"We built our house about 2 years ago. That was a process to begin with with multiple delays, lies about contracts, and just poor management and professionalism. Houses are poorly and quickly built. As you can see from the most recent reviews, there is almost no maintenance and no action by the builder and the HOA. Both claim the other is responsible. Pot holes are getting worse (there is a review from over 2 years ago about them on here and still nothing has been done). Landscaping also has not taken place. We were told when we built that the lagoon behind our house would be landscaped and maintained. It has been 2 years and the black silt fences are still up and the weeds are over 6ft. Something needs to be done and someone has to be responsible."
"My Daughter was under contract with this builder and what a disaster! The project manager Brian was rude and unprofessional. The owner Stephen was not much better. It's all about the money. They looked for any reason to cancel the contract and sell the house for more money to another buyer. It was simply a disgrace! I am a builder in NJ and when I drove through this community older section looked like a 3rd world country!"
"Do not build with this builder. Very poor customer service and we have not even built our home and will not with them. Lied to about pricing and VP Steven Smith would not do anything to try and help. Told us to downgrade our up grades to make up the $4000 mistake they made and he did not care. Customers are number 1 except for this company. STAY AWAY!!!!!!!!!!"
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