AMC Factoria 8

"Seats were nice and sound quality was great. However, the customer service was lacking. We ordered food to be delivered to our seats and even with the itemized receipt taped to our food order with everything included, items were still missing and never brought. We decided we'd rather not miss parts of our movie to go retrieve the missing items, so at the end of the movie we politely asked just to be refunded for missing items. First thing that was offered was "well we have some sitting right here if you still want them...?"(it was 1230am). After declining their offer, the representatives then offered to give us a gift card, seeming to try every other avenue than just giving us a simple refund, all while making us feel like we are inconveniencing them. The lack of attention to detail and customer service skills were clear."

"This place is special to me because it’s where my daughter and I fell in love with going to the movies. Wreck It Ralph was our first movie outing together. The staff is always nice and the popcorn is always fresh. I even stop in just to get a quick refill for movie night at the house. Great place to relax on a rainy day"

"I have the 3 movies/week pass and come here often. Always clean and the staff are super friendly and want to gush with you about the movie you're going to see! Since they clean so often, a couple times the chairs were unplugged and didn't recline. I just asked someone to come help and they did so immediately and the fix was very simple! It's also close to a lot of restaurants so it's easy to do dinner and a movie without missing the previews!"

"Comfy chairs and quality theaters. Only reason I couldn't quite give 5 stars is because we ordered food to our seats and I ordered a diet soda and they brought me regular. But really a big issue for most folks but I'm diabetic and it made me really sick and put a bit of a damper on the experience. Willing to give it another shot and I'll learn from this and make sure I get my own beverages in the future."

"I looove this movie theater. They will help you if you have any type of issue, they do their best to keep everything tidy and most of it if not all theaters have recliner seats. There are plenty of parking and if you live close by like I do, get your membership cause is worthy every penny"