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Heard
113 Cherry Street, Seattle, Washington, United States
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About the Heard
Heard is a financial institution located at 113 Cherry Street in Seattle, Washington, United States. They offer a range of services to help therapists and private practice owners save money on taxes, manage their finances, and grow their businesses. Their user-friendly software platform and team of experts make it easy to track income and expenses, pay employees and contractors, and maximize tax savings. Heard also provides high quality articles on private practice finances, state guides for starting a practice, and personalized support for all your financial needs. Whether you're just starting out or looking to expand your practice, Heard can help you navigate the complexities of accounting and taxes so you can focus on what you do best.
Photos of Heard
113 Cherry St PMB 77170, Seattle, WA 98104, United States
Opening hours of Heard
Monday:
09:00 - 16:00
Tuesday:
09:00 - 16:00
Wednesday:
09:00 - 16:00
Thursday:
09:00 - 16:00
Friday:
09:00 - 16:00
Saturday:
Closed
Sunday:
Closed
Reviews of Heard
"Working with Heard was an awful experience. Staff didn't seem to understand bookkeeping, communication was confusing and strange as if AI was responding to my basic requests. Grateful they gave me a full refund"
"I cannot believe the incompetence of this company. They market themselves on taking a burden off of therapists when it comes to their finances, but I found doing my own books to be more streamlined and less work. At the end of the year after they could not get correct quarterly estimates back to me, multiple mistakes and difficulty getting my questions answered, I did not trust them enough to do my taxes. There is no real direct way to speak to a bookkeeper or accountant through their platform, so you end up contacting multiple people in order to have a simple question answered. It took them a month and a half to correct my profit and loss statement for last year to use for taxes, and even then, they still did not get things right. I am not the first person to raise concerns about ineffective communication and yet it seems that there are not serious inquires being taken regarding making the platform more effective for customers."
"I've been a customer for Heard over a year now. I can't recommend them enough as the interface is easy to use and makes my accounting practices so much more doable. The team is fantastic there and answers my questions promptly. It's nice to have a handle on my taxes year round and have a team to support me."
"I had an incredible experience working with Heard for my company’s taxes this year. The accountant was responsive in getting back to me on some unique questions I had and I was impressed with the quality of their work. I was a bit daunted in transitioning my company to an S Corp, but they led me through the process with ease."
"I have had an absolutely horrible experience with Heard. They were okay with the basic bookkeeping aspect although I repeatedly had to remind them of the same things particular to my account. On my personal taxes, the accountant assigned to me was clearly not able to prioritize me as I was told she had to focus on larger companies and I'm a sole proprietor. She ended up informing me she was going to file an extension as though it was something for my benefit. By the time they got around to filing, she ended up farming it out to an external company who found that she provided me with wrong information and this mistake ended up costing me over $2000 in penalties and interest."
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