Matthews Bronze

"Customer service is terrible Would not recommend anyone to deal with this place took 10 months for my wife's marker it only took them 5 tries"

"Funeral homes will buy their products from Matthews so you'll be forced to go through them. They are often late on with their products and it's overpriced. Do not work here. They are awful, you would make more and be better off working at a Wendy's."

"Three tries to get my mother in laws stone right, and it's still wrong. It's not fair to the families to make them fight for something that has already been paid for, and all they want is their loved ones resting spot to be marked. Holidays are coming up and it would be real nice to be able to put flowers in her vase since she was a florist. You have no idea how difficult you are making it for all these families. Wouldn't recommend them over asking a fast food place to do the stone."

"Truckers don’t go on the bridge stay low when you take left from sawmill take left on first driveway that’s truck entrance receiving open at 4:30Am overnight parking available too"

"Approaching 9 months for completion of our order with no explanation other than the next 'estimated ship date', which keeps extending. Supply can be an issue, but communication (lack thereof) is the reason for the 1-star review. Word is they also ship in bulk and hold other orders until they have a full truck going to specific locations. Not customer-friendly/concerned."