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Wharfside Pointe Apartments
3827 14th Avenue West, Seattle, Washington 98119
About the Wharfside Pointe Apartments
Wharfside Pointe Apartments is a premier real estate agency located in the heart of Seattle, Washington. Situated at 3827 14th Avenue West, our apartments offer stunning views of the city skyline and waterfront. Our modern and luxurious apartments are designed to provide residents with the ultimate urban living experience. With a variety of floor plans to choose from, residents can find the perfect space to call home. Our amenities include a fitness center, rooftop terrace, and concierge services. Come experience luxury living at Wharfside Pointe Apartments.
Photos of Wharfside Pointe Apartments
3827 14th Ave W Ste 1, Seattle, WA 98119, United States
Opening hours of Wharfside Pointe Apartments
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 18:00
Sunday:
Closed
Reviews of Wharfside Pointe Apartments
"What a scam of a company lol. We were thinking of renting with them, but every time we went back to the apply page, the rent went up! Like airline tickets! Wtfff"
"Edit 12/17: The wrongly charged cost was deducted from my final bill. Thank you team, really appreciate it, however, this may have been avoided with a quicker response. (Updating the star because all other services were good). Original: I was here for 1 year and overall the stay was good and the maintenance team was responsive while I was staying. Management was prompt during my stay here. However, the process after move out is bad. The move out team/past resident team are unresponsive. We were charged falsely for bathtub damage whereas the quality of the material used by the management itself is bad and they simply put extra charges on us. The onsite team are really responsive with maintenance and other stuff, just the past resident support team should provide better support and response."
"The reviews don’t lie…. And I don’t usually write reviews. I didn’t make it a week here and exercised the 30 day move out policy. They mislead us when it came to representing our unit. Upon move in, when we expressed our concerns they tried to gaslight us and push the issues under the rug. They literally said “well no one promised you anything so…” We were expecting hardwood and got carpet. I don’t even need to explain why this could be a major issue for many folks…. The building is noisy. Thin walls, road noise, slamming doors in the hallway, maintenance fans drying the carpet ALL night…. It’s impossible to get a hold of management or get any clear answers on anything. They all had different answers or no answers at all. It takes multiple emails and phone calls to get anyone to respond. The 30 day policy offers some refund on your initial deposit…..it’s been over a month since I moved out and I still haven’t received my money. I have reached out multiple times. They keep saying they’ll “check on it” - and I’m still out $400 Every time I spoke to someone on the phone they tried to use this fake businesslike customer service voice and it’s incredibly disingenuous. Truly gave me the ick. They seemed very avoidant on the phone in general and like they couldn’t care less about my concerns, just that they were told to make nice and put on a show. I’ve heard from people within the Essex company that they need to work on their customer service in a major way and I 1000% agree. When dealing with peoples homes, you MUST be genuine and warm. Cold, stark, disingenuous, fake nice, doesn’t fly with me and I’m GLAD I dodged a bullet rather than being miserable here for a year. They should take a good long look at their reviews, actually listen to their residents, and make some serious change."
"We’ve rented here for 2 years. At first we really liked it. They were responsive, the people on site were great. Unfortunately about a year in they “restructured” and now you cannot get ahold of anyone. There is no one on site. This is especially frustrating when people are parked in the spot that I pay for, and there’s no one to call, so you’re just out of luck. Same goes with any other issue. Even if you call the number they provide the leasing office is rarely open. The rent is also outrageous. I know many others in the neighborhood who rent 2 bedrooms for less than our 1 bedroom. The one star is for the amazing maintenance guys (who I would give 5 stars to) who respond so quickly, are so helpful and are probably severely underpaid by Essex. I would not recommend living here."
"The Wharfside Pointe staff are extremely attentive and do everything within their power to meet residents' needs. When I first moved in, I had an infinite amount of questions, and Jessica in the Leasing Office answered all of them promptly, accurately, and kindly. I had to move out unexpectedly due to a change in my financial situation. Samantha, the resident manager, offered another unit that would be cheaper/easier for me to move into and would alleviate some financial burden. She did this completely on her own and I GREATLY appreciated the effort and care of this offer. I've dealt with other unit managers at different locations whose accommodating demeanor immediately evaporates the second you notify that you're leaving. This obviously was not the case at Wharfside. Additionally, there was some pet damage to the carpet and it had to be replaced. Again, Samantha informed me in a very compassionate way, knowing that news like that probably isn't what someone wants to hear! They always respond to emails extremely quickly. The area outside of the buildings is very well maintained, and the new windows to all buildings improved the already beautiful units. Since the beginning of the pandemic, the common areas (elevators, stairs, entrance doors, etc) are sanitized a couple of times a day. Their office holds monthly events that are always just so cute and thoughtful, not to mention socially-distant compliant!"
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