Waterford Apartments
2020 Lake Heights Drive, Everett, Washington 98208
About the Waterford Apartments
Waterford Apartments is a premier real estate agency located at 2020 Lake Heights Drive in Everett, Washington. Our apartments offer luxurious living spaces with modern amenities and stunning views of the surrounding area. Our professional team is dedicated to providing exceptional customer service and helping you find the perfect apartment to call home. With a convenient location near shopping, dining, and entertainment options, Waterford Apartments is the ideal place to live in Everett. Experience upscale living at its finest at Waterford Apartments.
Photos of Waterford Apartments
2020 Lake Heights Dr, Everett, WA 98208, United States
Opening hours of Waterford Apartments
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
10:00 - 17:00
Sunday:
10:00 - 17:00
Reviews of Waterford Apartments
"Do not waste your time viewing this apartment. The apartment complex seems to be located in a nice area right across from the lake (I am not from the area I am moving from 1.5 hours away so can't really speak on safety) and the amenities are great, the apartment I was shown was a decent size and easily the nicest I had viewed that day. It seemed like a great deal. I spent a lot of time talking with the leasing agent Olivia about prices, fees, etc. I was promised, in writing, a monthly price for a top floor unit that they were also offering the first full month of rent free on. Olivia assured me that if I went and applied online I could select a move-in date up to 30 days out and that it would "lock in" the current price they were offering. It was at the top end of my budget but I decided I would make it work. When I went to apply online later that night however the specific apartment we had talked about had a monthly rent listed that was $80 more than what she had promised me. The system also would not let me pick a move-in date any further out than the current date. I looked online the next morning and saw that their office was open so decided to give them a call. A couple of hours later someone named Sammie who said she was the assistant manager returned my call. She told me that I was clearly confused from my and Olivia's conversation and I assured her I was looking at the notes Olivia wrote down and that I was in no way confused. She then told me that the "price must have updated overnight" and that their rental tables are constantly increasing. So one day the apartment is one price and less than 24 hours later it's $80 more? It gets better. That rate is also ONLY if you move in in the next week. If you are trying to secure an apartment to move into 27 days from now it will actually be over $150 more a month then what you were quoted simply because your move-in date is 27 days away. Because Sammie told me if I waited until 14 days before my desired move-in date to apply then my rent would be less than if I applied and signed a lease today for the exact same move in date. I would imagine anyone signing a lease 14 days or less before moving makes a situation pretty volatile and difficult to plan but certainly for someone moving from out of the area. At this point in our conversation, I was very angry that my time had been wasted and they were refusing to honor the agreement I had IN WRITING that had been made to me 24 hours prior. Sammie told me there was nothing she could do because of "Fair housing laws" I asked her what laws. I've been a renter in Washington my entire adult life I researched both Everett and Snohomish County rental laws prior to viewing apartments and there is no such law that says you can't honor the price you agreed to or that you "have" to charge someone more rent because their move in date is 27 days out vs 14. She told me "its a county law" I asked again WHAT Law. She said "its too complicated for me to explain it was a long training" I again asked WHAT LAW because I had researched the rental laws and I know for a fact the only fair housing rental laws in WA and Snohomish county are based off discrimination and that there is nothing regarding rental pricing. She could not provide me with anything to even point me towards said law. I will gladly accept I am wrong if there is some little city or county ordinance that I did not find in my research of the area but honestly, it sounded like this is just their company policy for renting and Sammie was trying to push blame on the county to someone who isn't from the area thinking I wouldn't know better. Olivia was very nice and patient with me when I met with her. I would give Olivia 4 stars if I could rate just her. Maybe she lacked some training which resulted in giving me false info but that's on Assistant Manager Sammie, not Olivia, for not properly training your staff. Even if it is a training issue, after talking to Sammie this place feels like a scam and I won't risk renting from a place that tries to scam their incoming tenets."
"I had an electrical box in my bathroom go out on Saturday. The wonderful maintenance man fixed it on Tuesday, the first day he looked at it! I'm impressed!!! Thank you for your prompt and effective response!"
"The office really goes above and beyond in making sure any issues are resolved promptly and professionally. My family and I truly love living here and always feel welcomed whenever we talk with anyone in the office."
"The maintenance man did a phenomenal job. He was shooting for Monday to have it resolved and it was Tuesday but it wasn’t two weeks so one day it’s not the end of the world he was very professional focused on the job very efficient and I felt very comfortable with him in my apartment."
"We recently moved in and are loving everything so far! Managment has been friendly, maintenance crew was stellar and I'm overall more impressed than I would've expected from any apartment complex. Plus having the view of silver lake makes it that much more enjoyable!"
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