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Terra Apartment Homes
2111 Southwest 352nd Street, Federal Way, Washington, United States
About the Terra Apartment Homes
Terra Apartment Homes is a luxurious real estate agency located at 2111 Southwest 352nd Street in Federal Way, Washington. Our beautifully designed apartment homes offer modern amenities and spacious layouts, perfect for those seeking comfort and convenience. With a prime location in the heart of Federal Way, residents have easy access to shopping, dining, and entertainment options. Our professional staff is dedicated to providing top-notch customer service and ensuring that residents have a pleasant living experience. Come home to Terra Apartment Homes and experience the ultimate in upscale living.
Photos of Terra Apartment Homes
2111 SW 352nd St, Federal Way, WA 98023, United States
Opening hours of Terra Apartment Homes
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
10:00 - 17:00
Sunday:
Closed
Reviews of Terra Apartment Homes
"I have lived in this apartment for more than 10 years. Its so peaceful. Customers service excellent. The compound always neat. I recommend if you are looking for accommodation. Please call the office."
"I've moved in recently but my experience with the receptionist is very welcoming Mary in the office she's extremely good I can recommend anyone looking for a place to call a home just visit this place in federal way"
"I have had nothing but great experiences since moving here . Management is Always friendly & maintenance fixes all of the problems in a timely and very professional"
"DO NOT LIVE HERE! I've never had a good experience with any of the rotating office managers/workers. Even their website lies saying they have a sauna and tanning beds. When you try to call the office they never answer the phone and refuse to return calls. It's been about a year since residents got locked out of the Resident Portal so you can't file Maintenance requests and you can't look at your monthly bill and utilities...NOT a good experience!!"
"Worst apartment experience I’ve ever had. Moved into a dirty and damaged apartment (not really the fault of current management I will admit). Received past due notices on my door after paying rent early every month. Went through a period of it being extremely difficult to reach the office. Had office staff lie to my face about being in contact with others in my unit (who they didn’t even have contact info for). And then when I move out I receive a large bill!? They charge me for a portion of replacing the carpet because of “pet odor” so I asked “so if the carpet was filthy but didn’t have pet odor it would have been fine?” And was told “yes”. Was also charged for paint and repairs, even though they probably would have painted anyway. I’ve always seen carpets replaced after a move out too but apparently that doesn’t happen? Was also told I couldn’t put a curtain between the blinds and the window/sliding door because they want it to look consistent, but when I asked if they renovate/update units as people move out, she said “no”. So if you go through and tour the model unit, don’t expect your apartment to look like that. Then was told the utility charge on the bill is for 60 days AFTER move out because we supposedly didn’t get charged until 60 days after move-in. So I showed them the first bill charging us starting 36 days after move in and she still tried to claim it was 60 days. Regardless the utility charge they put in the bill was more equivalent to 3 1/2 months rather than 2 months (60 days). If I could give zero stars I would."
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