Merrill Creek Apartments
6022 78th Street Court West, Lakewood, Washington 98499
About the Merrill Creek Apartments
Merrill Creek Apartments is a premier real estate agency located at 6022 78th Street Court West in Lakewood, Washington. Our apartments offer luxurious living spaces with modern amenities and scenic views of the surrounding area. Our friendly and professional staff are dedicated to providing top-notch customer service and helping you find the perfect apartment to call home. Come experience the comfort and convenience of living at Merrill Creek Apartments.
Photos of Merrill Creek Apartments
6022 78th St Ct W, Lakewood, WA 98499, United States
Opening hours of Merrill Creek Apartments
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 18:00
Sunday:
Closed
Reviews of Merrill Creek Apartments
"Beautiful apartment. Nice office managers but you can not park in peace. I complained about parking and there was nothing I could do but walk a mile. I finally get a little closer and park in guest parking so I can see my car and it’s an issue. Although resident did the same exact thing all last summer. If I could pay for covered parking where I can see my car this would not be an issue. But now that peace is gone People have real life issues and concern to see their car and it’s frustrating because when I complained there was nothing that could be done. Now suddenly it’s a parking matters movement. It’s too difficult to just park. Nobody cared when I was in this situation."
"Hi my name is Michael Thomas and I am a proud resident of Merrill Creek Apartments. I’m here to tell you my personal experience living here. First thing first the love here is phenomenal ! Never have I been so excited to pay rent lol. Everytime I go to the office even with masks you can see smiles and people who enjoy there job. The manager has always been very kind, respectful, caring, and understanding. The second thing is THEY TAKE CARE OF THERE PROPERTY !!! Faithfully there lawn is maintained and looking tip top (even when it’s raining). And they are very dog friendly. Thirdly, I have NEVER had a single problem with my neighbors. For the most part the people here stay to themselves. And if there is a interaction it’s always positive and friendly. This place is constantly on top of repairs and maintenance. In all my years of renting I have never felt more at home. This place has been my peace in a not so peaceful world. I definitely plan on staying here until I transition to a house. P. S my dog loves it here too !!! I wanted to personally take the time out of my day to show my appreciation for Merrill Creek apartments. Because of this place I am finally able to start life on a ferm foundation. Thank you Merrill Creek for being great !!! I will always recommend this place for people who want to not only live in a nice place, but also enjoy a nice place. I tell people all the time, I’m not going to my apartment… I’m going home. Thank you Merrill Creek. From a loving tenant Michael L Thomas"
"Although during COVID some things changed like access to pool etc, the apartments have been great. Management isn’t overbearing, the maintenance team is ON TOP OF THINGS. I put in a request to fix something and within the next day I was receiving calls and messages on times appropriate for me. They came out and fixed my issue super quick and was polite and respectful. Overall a good place to live especially if you are on a budget or want to save money. The community is just a bunch of active duty soldiers and families."
"This apartment is ran as if the mob owned it. They skirt the edges of what is technically legal, bully their residents when they stand up for themselves, and their office manager is a compulsive liar that sounds like she would make a fantastic PR director for a tobacco company. The words pathological liars comes to mind. There are ignificant issues with security and building code compliance here. Every building here on site had major building code violations by neglecting to maintain the buildings causing the residents of these units to lose their storage space and balcony but still somehow finding it justifiable to charge those residents full rent. The apartment complex knew full well about the substandard conditions and put residents' safety at risk until several residents complained to the city about the dangerous conditions.On the 19th Of November at around 8 p.m. at the city hall meeting in Lakewood, a city official stated that they were considering "Red taping the whole property unless Merrill Creek Apartments got it's act together quickly". I would definitely say do not use the online bill pay because it'll turn around and screw up. It will say that you made the payment but your bank will not reflect it and it'll bounce back on you. Then when you try to do the responsible thing and just pay them with it cashier check, they will try to post it to your account later and hit you with a non sufficient funds which will set you back another $50 on top of it. The pool is open maybe, if you're lucky, a few times a year, it's just something to look at. It takes a good deal of time to get any maintenance done, and the maintenance people are not exactly what I would call friendly, neither are the front office staff. The rickety wooden fence that they call security, is laughable as it is literally falling apart with planks all over the ground. There's also flooding issues in some of the lower units and stairwells. Laundry ventilation is seldom cleaned (if ever) which poses a potential fire hazard. Some units literally have broken window panes of glass. Car break-ins have now become a weekly event (not exaggerating) and the apartment complex has refused to take measures to mitigate the problem.They have been claiming they will be getting security cameras the entire time that I have been living here yet they have never done it. I've had my car broken into, I had someone tried breaking in through my sons window, I have seen countless crimes on the property occur, all the way to including shootings. The kid playground is actually rather dangerous and I would not recommend kids playing on it, I definitely won't let my son play on it. They have pile of garbage that forms in front of their dumpsters every weekend... It's amazing they don't have a major rat issue yet. When you decide that you've had enough with this apartment complex and decide to move on, they will charge you a full months rent but demand that you move out a few days before the month is over, making a move out very difficult. Of all the apartment complexes that I have ever lived in, this one had single handedly been the worst that I had ever lived in. I could not strongly urge people enough, to not rent here. There are plenty of other apartment complexes in the area that are far nicer, cheaper, and more ethical. Looking back, if I knew everything I knew now, I would never have moved here."
"Where do I start? My husband and I lived in these apartments for 2 years and I have to say it was bad. For the first year, we lived in a 3 bedroom - then they increased the rate drastically by over $100 so we downsized to a 2 bedroom. (At this time, we stayed because our son was going to school in the district.) Then they increased the rent again but over $100. So we moved. But regardless, we needed to get out of there. I could list a whole bunch of reasons why this place was terrible - front office staff has no communication between each other so we were constantly getting the wrong information. The fitness room was closed on multiple occasions when it was supposed to be open. There was always garbage everywhere, especially in the kids playground area. etc. etc. etc. I could keep going. But my main issue with this place is the lack of professionalism from the Manager. When we moved into the 2 bedroom, there was a miscommunication between their staff about our security deposit. We were told at signing that we didn't need to pay a security deposit, but when we had gone in to pay for our first month's rent. We were told we had to pay the first month's rent along with a $1000+ security deposit. When we tried to resolve this issue, the manger told us that it didn't matter what was on the contract and gave us 3 days to pay or we would get an eviction notice. Already stressed our with the move - we contacted a lawyer. The lawyer had told us that they were wrong and that they were not allowed to do that because nothing overrides a written contract signed by both parties. We set up an appointment with the manager - but when we showed up, she was not there. One of the women at the front office called her and I spoke to the manager on the phone. She told me that she was sick and had a meeting at a different property. But when we hung up the phone - the woman at the front office told us she actually forgot about the meeting. We rescheduled for the next day. We thought it was going to be a civil meeting to speak about our concerns, we even had a professional letter printed out stating what had happened and what we felt should be done. But when we sat down with the manager, she didn't care to hear what we had to say - nor did she care to read the letter. Never have I dealt with someone so unprofessional, rude and disrespectful. All in all these apartments are poorly made, the appliances need to be upgraded, the property is dirty and the rent is expensive and not worth it at all. I would not refer anyone to stay here, not even my worst enemy."
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