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Terrace Heights Apartments
4713 216th Street Southwest, Mountlake Terrace, Washington, United States
About the Terrace Heights Apartments
Terrace Heights Apartments is a premier real estate agency located at 4713 216th Street Southwest in Mountlake Terrace, Washington. Our apartments offer modern amenities, spacious floor plans, and stunning views of the surrounding area. Our professional staff is dedicated to providing top-notch customer service and ensuring that our residents feel at home. Whether you're looking for a cozy studio or a luxurious penthouse, Terrace Heights Apartments has a living space to suit your needs. Come experience the comfort and convenience of our community in beautiful Mountlake Terrace.
Photos of Terrace Heights Apartments
4713 216th St SW, Mountlake Terrace, WA 98043, United States
Opening hours of Terrace Heights Apartments
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 13:00
Sunday:
Day off
Reviews of Terrace Heights Apartments
"Great apartments. Area is ok (near to transit center and public library - undesireable traffic. Also near Fred Meyer’s and the mall and the I-5). Walls are thick. Stairwell is a bit loud with heavy boots. Most neighbors are better than I’ve had in the past at other complexes: quiet, drama-, smoke-, and drug-free. Animals are well-behaved. My first night was rough: neighbor woman crying and laughing hysterically at 2am (she was drunk, high, or had mental difficulties). I called the police. The next morning, a drug pipe in my stairwell. A few other instances of a drunk domestic beating in the parking lot (a resident’s son and girlfriend, neither on the lease). Cars being towed after months - rightly so. One neighbor has a demon child who screamed like she was possessed for hours, all day, most days. I eventually complained (after months) and it has improved, though I didn’t get a response from the current management so I doubt they took action. I signed a lease months in advance - both original management and myself were aware that the garage storage light wasn’t wired correctly and didn’t function. It still didn’t function when I moved in. A few months into my second lease and no efforts have been made with the current staff (I doubt they’re aware). The original management was good: Megan, Brad, Heather, Dana. All have since left, as has the maintenance crew. Current staff Renee and Rachel are unprofessional and useless, and I doubt they have any intelligence. Read on: The pool is never uncovered or functioning, certainly no notification either way. It was shut down by the Health Department (I have an email as proof from management). Renee and Rachel are never in the office, don’t respond to emails, voicemail messages, or phone calls. I have emailed them twice about paying rent online - no response. Rachel/Renee don’t follow the listed business hours, admitting, “oh, sometime she/we leave early...” so getting off work, driving a half hour back home makes it impossible for me to get any packages delivered to their office because they are never available during their “business hours.” I’ve arrived a full 1/2 hour before closing multiple times to find the office (and “mail room”) locked for the day. I now have to try to call and ask them to set my packages out so I can get them after hours. That it the usual for me now. I had a complimentary carpet cleaning scheduled (after I emailed them twice). Rachel / Renee forgot my building/unit number. I didn’t see their email until too late - why would I expect more emails once it was scheduled? No attempt to call me - they act like they can’t or don’t cross-reference a resident. Rescheduled for “between 3-6pm, most likely after 5pm (as I requested).” When I arrive at 4:45 for the rest of the night, no one showed. Rescheduled again, I take time off work - no show. Rescheduled a third time for a stay-cation day I had scheduled previously. They finally showed at the correct time. There is more..."
"Terrace Heights was my home for three years and it was a great place to live. Lots of parking, very nice area, comfy apartments. Lots of storage in my two bedroom. Dana in the office is incredibly friendly and helpful. Never had a problem with crime or significant maitanence problems while I lived there. Would absolutely recommend."
"The apartments are great! The management sucks so bad! I have been lied to several times. Had to arrange for all 3 of us tenants to come in to sign the paper work (3 people with full time jobs) and when we did, she conveniently did not have the paper work for us to sign..... so now we have to re-arrange another whole day to get paper work signed. When we had told her we were going to need to sign the paperwork before hand. Very unprofessional and she refused to provide contact information from cooperate...."
"I have lived here for almost two years and have had a great time while here. The apartments here are clean, spacious, and maintenance is always quick to fix any problems. A grocery store is just 2 blocks away. Kelley, the apartment manager is great and always willing to help after hours when I receive a package. The park and ride is a short walk/drive away so it is convenient to get to work anywhere using transit. I have had a great experience well here and would recommend the complex to anyone looking to move into the Mountlake Terrace/ Lynnwood area."
"I lived here for over a year now and have seen things grow. The apartments here are well maintained and clean. There is a pool, small gym, and you can choose to have a roofed garage (but no door). i Love it here. The manager, Kelley is super friendly and will always help as much as he can. I work 7 days a week and have 3 jobs. By the time I'm home its way past 6. But every-time I have a package, he is willing to leave his apartment and unlock the office just so I can get my package even though he closed like 3 hrs ago. Kelley is amazing. The apartments here are pretty quite. And there is a High School right across the street. I'm down to renew for a couple more years lol."
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