Terra Heights Apartments
2325 96th Street South, Tacoma, Washington 98444
About the Terra Heights Apartments
Terra Heights Apartments is a premier real estate agency located at 2325 96th Street South in Tacoma, Washington. Our apartments offer luxurious living spaces with modern amenities and stunning views of the surrounding area. Our professional staff is dedicated to providing top-notch customer service and ensuring that our residents feel at home. Whether you're looking for a one-bedroom or two-bedroom apartment, Terra Heights Apartments has the perfect space for you. Come experience the height of luxury living at Terra Heights Apartments.
Photos of Terra Heights Apartments
2325 96th St S, Tacoma, WA 98444, United States
Opening hours of Terra Heights Apartments
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 17:00
Sunday:
Closed
Reviews of Terra Heights Apartments
"Update as of April 2023: We have moved out of the apartment complex after 4 years & they are now called Village at Sota. We have been here nearly 4 years now. It was great to start but now going downhill. Pool was down for weeks at a time when the weather was above 90. Only 1 email was sent out about it being worked on. Basketball hoops were taken down. The trash is always overflowing at each location. Parking hasn't been a problem for us. However, one of our vehicles was stolen on new years eve and another was broken into just this morning. I never see security. I also can never get a hold of someone through email or phone, my husband always has to go in. Laundry is not in every unit, and the laundry room by the office isn't always open and there's only a few washers and dryers that work. Rent is affordable but we constantly have issues within our unit that we just ignore due to not wanting to pay for them to fix them. We were told we would have to pay for new blinds, so we just leave the broken ones up. Looks tacky but with small kids I don't want to keep paying for an item. Neighbors blast music way past 10 or 11pm and constantly have random people coming in and out of their apartment. Gates don't close so random cars and people are always coming in and out. Maintenance guys are fantastic! I can't speak for the office staff because I haven't talked to any of the new members since it has new management a year ago. My husband has and said some of them are downright rude. But, I try and give people the benefit of the doubt and it may just be a bad day. Not a bad place but it's just getting worse with letting anyone move in and no security and raising rent and amenities being broken or unusable."
"Terra heights management is kind but they do not care about the residents, they put the residents in poor living conditions and only selectively enforce rules. Security is a joke and is not even on site the majority of the time. I had to complain every 20 minutes for 3 hours to get building management to contact me about noise complaints even though I had filed complaints weeks prior 5/4/2022: We have now moved out and up to the point that we left at the end of April, none of the issues mentioned above had been fixed"
"I guess it depends on what part of the apartment complex you live in. I don't have any problems living here so far. I've been living here almost a year already. Pros: Good location. Next to freeway, grocery stores, restaurants, and movie theater. Dog friendly. Nice size courtyard for dogs and kids to play. Open floor plan. Spacious. Plenty of closet space. Quiet most of the time. Neighbors keep to themselves. Great maintenance staff. Good office staff. Cons: Parking is horrible in the evening/nights and weekends. Packages are undeliverable sometimes due to poor signs or delivered to front office without notice. Noise from upstairs neighbor dropping things on the floor gets annoying at times. Gate is left open at night. Needs to be fixed or closed. Cabinets are old and make noise when closing and opening. No lighting in bedroom (studio) or living room. Just one big light fixture in the kitchen that lights up the kitchen/living room. Laundry key monthly rental fee part of rent that was not mentioned before signing contract."
"Been here for only a few months. But we're in love. Knowledgeable and attentive manager.Groundskeepers are outside each day maintaining the property. No drama in the complex. Pet friendly community, but I've never heard dogs once. I've lived in Tacoma and Lakewood for 16 years and have never felt more secure than here."
"Cindy is great and the staff easy to talk to. The maintenance team takes care of any issues within 24 hours and are super friendly as well. I've heard horror stories when I first moved in and I've been here for almost 4 years without any serious issues. People in the neighboring apartments cause some rukus and make a mess of the basketball court, but other than that I've had a good experience here and this is my first apartment. The staff has worked their butts off trying to make this a great place to live."
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