Alena Apartments

"I have been trying to contact them for the past two weeks and have left a couple voicemails and emails. The process of getting the complex was simple, and they were quick to reply with our screening. But follow ups werent great. I had requested a video walk through (either facetime or video recording/pictures) of our apartment the week before signing, but it never happened, and never got a follow up email about it. I had to drive up about an hour to do a quick 5 min walk through to drive back another hour. The apartment complex itself is nice, but the quality of service with addressing tenants concerns is displeasing."

"Don’t come here. They won’t respond to your emails or calls UNLESS you are about to lease for a complex (because they want your $). Other than that, they never email or address your concerns. It’s like talking to a wall. Very unprofessional. Have called more than 10 times within the last week, and 3 emails within the last 2 weeks = no response. So lovely!!"

"Beautiful community and staff is so welcoming and supportive. I would encourage anyone to come check us out at Alena!!"

"I cant complain."

"I really like these apartments and the staff. The buildings are new, the layout is spacious, and the staff are really friendly and helpful. My favorite things are the trash collection service, the coffee machine in the main building, and the HUGE washer and dryers in each apartment."