Direct Auto Insurance

"So showed up and asked the older gentlement for a quote, kind of shrugged me off and didnt really say much, the young lady there then asked what she can do for me and assited me with my quote and have amazing customer service! I recommend seeing her, i couldnt remember her name just know it starts with a B, but avoid the older gentlemen since he will shrug you off. The 5 stars is for the young lady for going above and beyond for me"

"Great experience; great service in a very short time. Waiting time almost zero minutes and great follow up conversations. Brianna Lampman Is the person to call!"

"So I’ve been with Direct for almost 2 years now and I was having some financial difficulties. I paid my policy and my renewal was due a couple days later with no grace period. I was scared and frantic because my renewal was $380 after I had just paid $420. After trying to figure it out my last resort was calling to see if I could get help. I was pared with Brianna Lampman from the Washington office and she stayed on the phone with me with a very polite and helpful tone and helped me with my situation.Brianna even apologized for the bad experience I had with the previous rep. I don’t usually write reviews but I had to give Brianna her flowers she truly blessed me today. Thank you Brianna I really appreciate u and your great customer service we need more like u. Serrena Nelson"

"Bri has amazing customer service skills. Super friendly and she went out of her way to to answer all my questions."

"Isabella was literally the best and most helpful customer service rep I've dealt with at any company! Super upbeat, cheerful, and patient with my very slow data connection on my phone waiting for documents to load!"