Orchards KinderCare

"Danielle is rude, and unprofessional and should not be in charge of handling anything with children or parents and privacy. I will be contacting corporate about the privacy laws that need to be enforced with this center. I have used the application to communicate on their website and they justified their unprofessional behaviors by stating they didn’t have a current phone number for me. My kids will not be coming back here ever again. I’m honestly traumatized by the fact that my children had only been here two weeks and had stories about the staff screaming at kids and making them cry. This center shouldn’t be open. You women are mean and mean to children and I’ve personally seen/heard it over the phone when I called."

"Parents beware!!!! My nephew has been in attendance in your facility for almost 5 years since he was 4 months old. It was a place where he formed good friendships, and the staff at the time really cared about the children and their development. Over the past year, we’ve continued to see repeated teacher turn over, lack of staffing, closures, and the new staff being bought in either does not follow what should be standard practices to keep kids safe, engage, and develop children or they frankly don’t care about their wellbeing. My concerns, and those of other parents continue to be met with animosity and contempt. Often with blame being placed on the children, rather than the adults who should be guiding and caring for them. Within the past few months it has become apparent that neglect, abuse, and inappropriate practices makes it unsafe for children to remain in this facility. No child should ever be forcibly held down to nap, an occurrence that has happened atleast twice that I am aware of with my child and never addressed in an appropriate manner. Additionally, teachers have left unsafe items within children reach such as pepper spray with toddlers, unattended children while teachers are on their cell phones or not engaging and watching the children to ensure they are safe, staff of all levels talking negatively about other kids, parents, and staff within earshot of the children and parents, and teachers using inappropriate language directly at children on occasion. I am happy to discuss with corporate my concerns, and suggest that follow-up with other recent de-enrolled students parents be done if it has not already taken place. This was a very hard decision but the place we loved and felt was a second family for our son is no longer there, and my hope is change will be made to bring it back to a safe nurturing place for children to grow and prosper."

"This review is LONG overdue. I haven’t been able to type this without tears in my eyes. The staff here at Orchards Kindercare were truly the best. The most heartbreaking part of loving states was taking our son out of the care of this amazing facility. Moving away from family made us depend on OK to help take care of our son while we worked. Just knowing your child is safe, well taken care of, and is somewhere that they actually love being is amazing. My son has severe asthma and the staff was able to care and treat him as needed. If I could’ve taken the facility and all it’s staff with me I would have. If life ever brings me back to Washington with a little one I’d definitely return here! Love and miss all the staff!"

"This was the first none in-home daycare I’ve ever used. I had toured several other daycare's. I was really worried about how my son would do as when we transitioned him to this center, he had just started developing some challenging behavioral issues. I am SO THANKFUL we made the choice to have our son go to this center. The staff have been AMAZING. Amazing does not really even properly describe the leaders and teachers at this center. They are like family. They care for our son, who has been extremely challenging and has often not treated them kindly, like he was their own. Their feedback and monitoring of his behaviors have been instrumental in us being able to get him the help and support he needs through both medical care and the school district. I am so comfortable with my son being in their care during the day and feel so supported by the staff. Specifically the Assistant Director of this center, Novena. Novena is a gift to parents and children at this center. Also, I love receiving pictures and updates throughout the day on the app of my son. I can’t say enough great things about the Orchards KinderCare."

"Our son just finished up his time at Orchards KinderCare and is off to kindergarten in just a few short weeks. It was an EMOTIONAL day for us as they truly are more like family then just a school! The directors are TOP NOTCH and I cannot say enough about the TK teacher, Ms. Kimberly. The staff as a whole just makes each day worth while for your kids and you know they show them as much love and attention as you would as parents. We truly feel that our son is better prepared for kindergarten thanks to the staff at Orchards KinderCare and we are going to miss them all SO MUCH!"