Shugart Homes

"My home is full of dirt and ants. These houses are build on nothing but dirt right against the ground. I don’t believe the termite spray was ever completed. The amount of aunts is unbelievable and we clean every week. Also, they came to do warranty work when my father was dying, made a mess, never cleaned it up and never finished. Since my dad signed off on the paperwork, remember he was dying, they won’t do anything. Cheap house for people unaware of what they are getting for their money. My dad trusted these people but Shugart homes have long been called Sugar shacks for a good reason. You get what you pay for—- sorry my dad wanted it before he died."

"Jessica Case who represents Booke Hill was very helpful,kind and caring. She made our experience awesome. Gerald and Jeanne Hart"

"Excellent Customer Service By Cynthia and Allison and Amber are Outstanding! Cynthia and Amber can help You with Your Account Purchase. And Allison is Exceptional from The Interior and Exterior Design Perspective! Quality Homes!"

"The warranty service is terrible. Mungo made an appointment, I waited for over 3 hours for them to show, but no one showed. I contacted Mungo homes via email and their response was "The vendor never showed". No apology, no further appointment and no further contact. I have heard this throughout Idolwood subdivision to the point some have considered seeking legal advice and possible lawsuits."

"Great house but beware of poor warrantee service. Been dealing with them for since last July on simple fixes, some that were know right after closing but they wanted to wait until the 11 month warranty. Flooring has been the most frustrating, we have LVP cracking and coming up that is a tripping hazard and they keep sending inspectors out to take photos but no plan on when it will be fixed. There's nothing like showing off your new house and explaining to people the issues in the floor they need to walk around so they don't trip. Calls are regularly ignored then when they respond it's empty promises to get it fixed. I've been at home for inspectors, wrong contractors (they use various contractors depending on the time period it was built). Just be aware of the run around and promises on warrantee work that will consume your time and get no where."