Banfield Pet Hospital 1969 Marketplace Drive, Burlington, WA 98233

"The staff is incredible. My older dog has trauma and is very afraid of strangers. Banfield staff has been more than accommodating to us by having us in the room with our pup during exams. I'll stand over my pup and hug him while the nurse gives him treats so the doctor can do their work. I am so grateful to have such a compassionate team providing my best friend with the support he needs. Both of my older dogs are on the special care plan, and it has saved us thousands of dollars. If you are looking for a new vet, please visit them. Attached below is a pic of my handsome boy at his last visit. He needed to be sedated for his x-ray, and the doctor let me sit in an exam room with him while he slowly passed out. He is anxious, and having me there to comfort him made both of us more comfortable. Thank you, Banfield!"

"My son took his dog for his shots and I was impressed with the vet and the people who cared for his pet. The store was bigger than some of the Petco's that I have been in and clean."

"Burlington Petsmart Banfield office. Office staff is lovely and the vets are knowable. However, they do love to admonish you. First thing out of their mouth is "your pet is overweight". Yes I get that and if they took the time to look at his records they would see that every time I bring Charlie in he's lost more weight. Never once have they said " Your dog is overweight but we see that he's lost weight since the last time he was here, good job". Nope they feel the need to admonish and make me feel bad. The dog is 13 years old, He was my mother's dog and I took over his care when she passed away. He was 36 lbs when I first took him in and he's 25 lbs now. He's been losing weight steadily. he now has a waist and hip bones. Never once have they said anything positive always negative. Not sure what they want from me."

"My boyfriend and I lost our dog. We had to cancel his plan and the staff was so insensitive and rude the entire time. We tried to move our other dog to another vet due to this behavior and they deleted all of her documents. They were so good up until this point so it made us both very sad to be treated this way after our dog died."

"Love this place, we've been to the one in Seattle and this one, and I prefer this one a lot more. The staff are all super friendly and love our pups. The doctors have also been great at explaining different care options and different costs. I feel like o can trust their recommendations which is super important. I'd recommend the wellness plan to anyone as well, makes the decision about whether to get something checked out easy, and the visit itself is free. 10/10"