Jackson Hwy Veterinary Clinic
628 U.S. 12, Chehalis, Washington, United States
About the Jackson Hwy Veterinary Clinic
Jackson Hwy Veterinary Clinic is a locally owned and operated institution located at 628 U.S. 12 in Chehalis, Washington. Our team of highly skilled professionals is dedicated to improving the lives of your pets through personalized care. Whether your furry friend needs routine vaccinations or has a complex medical issue, we are here to meet all of your family's veterinary needs. Our state-of-the-art facility offers a welcoming and compassionate environment for you and your pet. We are open Monday from 9AM to 4PM, Tuesday to Friday from 9AM to 6PM, and Saturday from 9AM to 2PM. Contact us at reception@jacksonhwyvetclinic.com for more information.
Photos of Jackson Hwy Veterinary Clinic
628 US-12, Chehalis, WA 98532, United States
Opening hours of Jackson Hwy Veterinary Clinic
Monday:
09:00 - 16:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of Jackson Hwy Veterinary Clinic
"I’ve been hesitant to say anything but now i believe it’s time to say something so you can ask questions before as communication is lacking here. I will say they are nice but communication needs work. My dogs are small breed dogs. When I got my second puppy I asked to be put on the wait list when she was three months for a spay as my first dog I did the same and they got her in right at 6 months on the dot. Both my dogs are the same breed and I noticed my first was getting snippy right before she hits 6 months. So I knew my second more than likely would do the same. They said they don’t do spays until 6 months which I understand, but dogs start their heats as little as 6 months. But I thought they would be able to get at least an appointment date set prior so I could have that appointment that week for her. I called frequently checking if they had dates yet. Always no. They eventually told me a few weeks before she turned 6 months, that the surgeon doesn’t let them know until the week of because he’s retired and when his wife allows him to perform surgeries. this was a few weeks before she turned 6 months. It would have been nice to know this info when I first asked about the wait list so i could have planned to look elsewhere ahead of time, if I wasn’t getting a set date yet the closer it got to 6 months. Which I ended up doing but they only had openings 3 weeks past her 6 months. if I would have known, I could have had a date right when she turned 6 months. Now my pup came into heat a week before her scheduled spay at another vet. Jackson Hwy did call after she turned 6 months and said they had an opening but I already set up with another vet and had her pre-anesthesia done with them. Still that date was too late and if I would have known all this info sooner I would have gotten her in on her 6 month week At another vet and she wouldn’t have gone into heat. So if you need a spay here, be cautious as you can’t really plan here you just cross your fingers and hope the wife releases the surgeon close to the time you need. Another issue I had was during her 2nd round of vaccines, the tech never explained what she was getting and I assumed it was what she got the first time. Nope, they added a vaccine that my pup was not supposed to have and I would have told them not to do that one if they would have communicated. she had a reaction that night, bloodshot eyes, drooling, listless, running a fever and now has a nerve thing on her back end where they gave it to her where she yelps periodically and runs off and hides."
"We took our puppy in to the vet for the first time. He was extremely loud as he was terrified and the staff was amazing with him. I am sure he wanted to go home with the vet tech as she was the absolute best with him. We will be returning for sure!"
"This vet clinic is very cute on the outside with plenty of close parking and a convenient location for Napavine/Chehalis + surrounding areas. The lobby and rooms are clean. The front desk staff/phone staff have been kind and helpful every experience. I originally scheduled my kitten for a new pet appointment and had a weird experience where they didn't do a full exam + rabies shot, I think that was Dr. Pham, where they basically just did the shot and I felt like they didn't notice that we were there for first time either to introduce themselves or look at my kitten. But soon after I got a call and they asked me to come back in for another full exam with Dr. Amanda and apologized for the first encounter and wanted to make sure things were right. It was uncomfortable when the same technician from the first exam came into room straight away and confronted me, asking what she did wrong last time. Dr. Amanda came in after that , and introduced herself as the owner. She was really sweet and you can tell she really cares about animals and was very personable and professional. She did a full exam-checked my kitten's ears/eyes/heartbeat, felt his abdomen and checked his incoming adult teeth as well. I felt that she was very thorough and I appreciated her and their team reaching out to offer that follow up appointment to smooth things over. She also talked about food, excercise + play, plus tips on teething toys and we went home with some flea treatment as well. I recommend this vet clinic for anyone looking for a good local vet, and specifically recommend Dr. Amanda. Also thank you to the front desk gal who helped get some dewormer medication for us on the weekend too! Great front desk customer service."
"I selected this clinic because it is 50 mi. closer to home than where my cat was previously treated for seizures. Yoda needed a blood draw to check phenobarbital residual levels from his seizure meds. Previous clinic hit a leg vein first attempt on two different occasions. This clinic tried 3 times including the neck traumatizing Yoda, harming his trust in me. They gave me sedatives to give Yoda prior to trying again a week later, on top of the pheno. Next try with a different employee, I told them you only get two jabs, no neck. They couldn't hit it again and wanted to try the neck. I told them to give me my cat, "you aren't turning him into a pin cushion". Then they suggested I schedule another appt. and have their Tech. try. If their skills were so poor on the first attempt, why didn't they schedule the second visit with the Tech., instead of another unskilled employee. I won't let unskilled people treat my cats, they're my kids. I had to update this review. Two days after their inability to draw blood from Yoda and he has left rear leg twitching and involuntary kicking accompanied with chewing on his foot. This wasn't happening prior to his last appointment. I'm not a vet, however there are only a few possibilities as to why this is happening. Nicking a nerve or a tendon are two very likely causes."
"Wow! Big difference from our pups first visit!! Three people at the front desk & not one person greeted us. Tech was friendly, but again, no communication. Brings dogs out, no discussion about shots, where they were given & possible reactions. Tech comes out, say negative... Didn't even know they were testing anything. All the seating is in the same area, so everyone and their animals are right next to each other. A nervous dog , well, let's just say that is not a good option..."
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