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Front Street Clinic
20174 Front Street Northeast, Poulsbo, Washington, United States
About the Front Street Clinic
The Front Street Clinic is a trusted medical facility located at 20174 Front Street Northeast in Poulsbo, Washington. Our dedicated team of doctors and healthcare professionals provide a wide range of medical services to ensure the well-being of our patients. From routine check-ups to specialized treatments, we strive to deliver personalized care in a welcoming and compassionate environment. Visit us at Front Street Clinic for all your healthcare needs.
Photos of Front Street Clinic
20174 Front St NE, Poulsbo, WA 98370, United States
Opening hours of Front Street Clinic
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 17:30
Saturday:
Day off
Sunday:
Day off
Reviews of Front Street Clinic
"Anna has been an amazing doctor. I cannot say enough good things about her. The office however needs a lot of help. Believe every negative review. My account was admittedly behind, but I called a day before my appointment to let them know a payment had been mailed and to confirm my appointment. They said all was good. THREE MINUTES BEFORE MY APPOINTMENT a woman called to inform me that it had been cancelled. She didn’t care that I had called the day prior or the commitment they had made. She didn’t care that it was three minutes before my appointment, that my meds were low and the next appointment was 3 weeks out. She wanted to argue my late payment and talk over me. After she hung up on me, I called back and discovered that she had closed my account as my having self-discharged because I had mentioned that I was likely going to have to find a new provider. Nice. How does a mental health clinic employ someone like that? How could they endorse the cancellation of an appointment just three minutes before its start when medication and mental health is involved? This is health-don’t-care."
"I read all the reviews here that described the office mgmt as unorganized, uncommunicative, etc. I wish I listened. I ignored all the reviews and scheduled with a provider. An assessment was completed and a report was promised within 30 days. It's now been close to 100 days and the provider has not communicated: Does not return phone calls, does not return emails, and the front office when asked for help to get the report has taken a stance of "they don't work for us, the provider is a contractor and we cannot force them to do anything." If you are considering becoming a patient here I would highly recommend choosing another provider in Kitsap County."
"Whenever I call for any reason, I am able to have them contact my provider. We decided on a medication, and when it was prohibitively expensive, and my insurance wouldn’t cover it, my provider went to great lengths with the insurance co to get them to cover it. I feel well cared for."
"I’ve been with Front Street Clinic, specifically ARNP Kim Young Oak, for nearly two years. The clinic and Aprn. Oak have been absolutely wonderful to work with. I’ve felt very supported and heard, I feel they actually care about my well-being. Aprn. Oak has spent time getting to know me and worked with me to find the best medications for my needs, leading me to be the happy and healthy person I am today, which is a far cry from the anxiety ridden and depressed woman I was when we first met. (I was afraid of trees and clouds, in the PNW for crying out loud. Torture!) Thank you both to the staff and Mrs. Oak, I appreciate you!"
"For the past month, despite sending several emails and leaving several messages with the front desk, I have not been contacted by my provider at Front Street. At the time of this review, I had been her patient for 21 months. Follow up: My provider's staff called me back (1 day after posting review) and are fitting me in to see her today. Updating review from 1 to 2 stars. Follow up after the same day appointment: Kim Young Oak started the appointment by saying they don't normally see patients that leave low reviews. I emphasized that I only included facts in the review, and she said I didn't have all the facts, that she received my emails and phone messages and did ask her staff to contact me, but it slipped thru the cracks. She apologized, which I appreciate. She then said posting a negative review is not the way to get ahold of her (though ironically, my petty review is what spurred her to reach out to me in less than 24 hours), and that I should have called the front desk and demanded to speak with her instead. Then, she said, I could've yelled at her privately, which she said she would've preferred over a negative review online. We continued with our appointment, and she told me the steps I need to take to get the assistance that I requested in my emails and phone calls. Thank you, Kim. She ended the appointment by asking if I'd like to continue seeing her. I said no, and she said that's good. She then superbly matched my level of petty by holding up a printed copy of my Google review, letting me know that I have refills on my meds for a couple more months, and saying that I should move on to someone who can provide me with 4 or 5 star care. I couldn't agree more ;)"
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